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TRPD-26-04454
Vendor Management / Contract Conformance Analyst (Digital Service Delivery)
Permanent role based in Bengaluru for a 3–5 years professional to support global Vendor Management Office and digital service delivery operations. The position focuses on contract conformance processes (data entry/validation in procurement systems), SLA implementation and monitoring, vendor network analysis, contract lifecycle activities (negotiate/extend/terminate/renegotiate), and handling contract claims/disputes. The role partners with digital service delivery analysts, service level managers, operations, and business units, participates in governance meetings, supports disruption awareness programs, and provides status briefings with limited travel and time overlap with a US (CST/Peoria) team.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 3 years and Maximum 5 years
Role overview
Why This Role Matters.
Permanent role based in Bengaluru for a 3–5 years professional to support global Vendor Management Office and digital service delivery operations. The position focuses on contract conformance processes (data entry/validation in procurement systems), SLA implementation and monitoring, vendor network analysis, contract lifecycle activities (negotiate/extend/terminate/renegotiate), and handling contract claims/disputes. The role partners with digital service delivery analysts, service level managers, operations, and business units, participates in governance meetings, supports disruption awareness programs, and provides status briefings with limited travel and time overlap with a US (CST/Peoria) team.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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Scope of position supports global business units covering Vendor Management Office functions
03
Customer impact (business criticality is low)
04
Arbitrating claims or complaints occurring under the performance of contracts
05
Developing and implementing processes and tools for different types of contracts, risk assessments, disputes, and issue resolutions, etc
06
Conducting analyses of existing vendor networks to assess their capability of meeting business objectives; recommending new vendors in terms of capacity.
07
Negotiating, extending, terminating, and renegotiating contracts for the acquisition of equipment, materials, products, or services.
08
Develop collaborative relationships while learning expertise and taking technical guidance from strategic service delivery analysts.
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Where applicable to the engagement, coordinates and manages awareness programs and services to minimize the effects of business disruptions in a cost-effective manner.
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This position may brief digital service delivery analysts, digital service level managers and digital Product or Service owners on status of issues affecting operations
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An understanding and application of digital service level management within region and experience in the region is preferred.
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This position requires a minimal amount of travel; up to 10% of work time. Minimum of (3) hours’ time overlap with Peoria Based home team (CST) Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
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procurement systems
Required
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vendor management office
Required
03
contract conformance
Required
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data validation
Required
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service level agreement
Required
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SLA monitoring
Required
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digital service delivery
Required
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governance meetings
Required
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risk assessment
Required
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dispute resolution
Required
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vendor network analysis
Required
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contract negotiation
Required
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contract termination
Required
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contract renegotiation
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Contract conformance processes (procurement/vendor contracts)
Procurement operations support (systems-based data entry and validation)
Vendor management / Vendor Management Office (VMO) support
Service Level Agreement (SLA) implementation and monitoring
Contract lifecycle management (extend/terminate/renegotiate)
Claims/complaints handling under contracts (disputes/issue resolution)
Vendor network analysis and capacity/capability assessment
Stakeholder management and governance meeting participation (global delivery team)
Preferred
Nice to Have
Digital service level management understanding/application
Risk assessments related to contracts/vendors
Business disruption awareness/continuity coordination (minimizing disruption impact)
Experience working with global teams and time-zone overlap (CST)
Ability to brief service delivery managers/product or service owners on operational issues
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Vendor Management / Contract Conformance Analyst (Digital Service Delivery)
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