01
TRCI-26-05343
UX Designer (Salesforce Lightning Experience)
Contract UX Designer (5–7 years) needed in London to lead user-centred research and end-to-end experience design for enterprise/customer-facing platforms, with a strong focus on designing within Salesforce Lightning Experience. The role covers discovery (personas, empathy maps, scenarios), journey/task flows, wireframes and interactive prototypes, usability testing/UAT support, and ensuring WCAG 2.1 accessibility compliance. You’ll collaborate closely with Product Owners, BAs, architects, developers and testers in an Agile delivery environment, contributing to design standards and design system adoption; financial services experience is preferred.
Position summary
- Location
- United Kingdom
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 7 years
Role overview
Why This Role Matters.
Contract UX Designer (5–7 years) needed in London to lead user-centred research and end-to-end experience design for enterprise/customer-facing platforms, with a strong focus on designing within Salesforce Lightning Experience. The role covers discovery (personas, empathy maps, scenarios), journey/task flows, wireframes and interactive prototypes, usability testing/UAT support, and ensuring WCAG 2.1 accessibility compliance. You’ll collaborate closely with Product Owners, BAs, architects, developers and testers in an Agile delivery environment, contributing to design standards and design system adoption; financial services experience is preferred.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Understand customer needs, user behaviours, and business objectives.
03
Create user personas, empathy maps, and user scenarios.
04
Analyse existing processes and identify user experience improvement opportunities.
05
Design user experiences within Salesforce Lightning Experience.
06
Define navigation patterns, page layouts, workflows, and interaction models.
07
Collaborate with Salesforce Architects and Developers to ensure design feasibility and optimal user experience.
08
Support the design of customer onboarding, servicing, case management, and operational workflows.
09
Build low-fidelity and high-fidelity prototypes using industry-standard design tools.
10
Conduct usability testing and gather user feedback.
11
Refine designs based on testing outcomes and stakeholder recommendations.
12
Support User Acceptance Testing activities from a UX perspective.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Salesforce
Required
02
Salesforce Lightning Experience
Required
03
Salesforce Financial Services Cloud
Required
04
Figma
Required
05
Adobe XD
Required
06
Sketch
Required
07
Axure
Required
08
Wireframes
Required
09
Prototypes
Required
10
Interaction design
Required
11
User journeys
Required
12
Task flows
Required
13
Usability testing
Required
14
UAT
Required
15
WCAG 2.1
Required
16
Accessibility
Required
17
Design system
Required
18
Component library
Required
19
Agile
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
UX design (5+ years)
User-Centred Design (UCD) methodologies
User research participation (stakeholder interviews, discovery workshops)
Personas, empathy maps, user scenarios
User journeys, task flows, interaction design
Wireframing and screen design
Prototyping (low- and high-fidelity)
Usability testing and incorporating feedback
Accessibility standards knowledge (WCAG 2.1)
Designing enterprise applications or customer-facing digital platforms
Agile delivery experience (ceremonies, iterative delivery)
Stakeholder communication and presenting design concepts
Proficiency with at least one design tool: Figma, Adobe XD, Sketch, Axure (or similar)
Preferred
Nice to Have
Salesforce Lightning Experience UX design
Banking / Financial Services / Payments / FinTech domain exposure
Digital onboarding, customer servicing, case management, operational workflows understanding
Salesforce Financial Services Cloud familiarity
Design systems and component-based design exposure
Collaboration with Salesforce Architects/Developers on feasibility and implementation
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for UX Designer (Salesforce Lightning Experience)
One page, about two minutes. We only ask for what we actually need to have a first conversation.