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TRCD-26-04249
Transition Lead (SAP Customer Transition / Service Onboarding)
Transition Lead to manage end-to-end customer transitions from build phase through service onboarding into steady-state operations for multiple global customers. The role focuses on project/transition governance, cross-functional coordination, risk and escalation management, and customer-facing communication, with hands-on understanding of SAP technologies (e.g., S/4HANA FI/MM, SuccessFactors, BTP) and service delivery models. Requires strong stakeholder management, reporting/presentations, ITIL/service management knowledge, and flexibility to work across global time zones.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 4 years and Maximum 8 years
Role overview
Why This Role Matters.
Transition Lead to manage end-to-end customer transitions from build phase through service onboarding into steady-state operations for multiple global customers. The role focuses on project/transition governance, cross-functional coordination, risk and escalation management, and customer-facing communication, with hands-on understanding of SAP technologies (e.g., S/4HANA FI/MM, SuccessFactors, BTP) and service delivery models. Requires strong stakeholder management, reporting/presentations, ITIL/service management knowledge, and flexibility to work across global time zones.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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SAP S/4HANA – Materials Management (MM)
03
SAP SuccessFactors
04
SAP Business Technology Platform (BTP)
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
SAP
Required
02
SAP S/4HANA
Required
03
S/4HANA Finance
Required
04
SAP FI
Required
05
S/4HANA Materials Management
Required
06
SAP MM
Required
07
SAP SuccessFactors
Required
08
SAP Business Technology Platform
Required
09
SAP BTP
Required
10
Managed Services
Required
11
Service Delivery
Required
12
Service Transition
Required
13
Service Onboarding
Required
14
Build to Run
Required
15
Steady-state operations
Required
16
ITIL
Required
17
Service Management
Required
18
Microsoft Excel
Required
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Microsoft PowerPoint
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Project management and coordination
Transition management / service transition (build-to-run)
Service delivery / project operations
End-to-end customer onboarding and transition to steady-state operations
Stakeholder management across internal and customer teams
Risk, dependency, issue and escalation management
Project governance, milestone/deliverable tracking, status reporting
Customer-facing communication, workshops and presentations
Understanding of service management processes and ITIL concepts
Proficient understanding of SAP technologies/applications and service delivery models
Hands-on experience in at least one SAP area (S/4HANA FI, S/4HANA MM, SuccessFactors, or SAP BTP)
Experience working with global customers across time zones
Microsoft Excel proficiency
Microsoft PowerPoint proficiency
Preferred
Nice to Have
Master’s degree or MBA
Experience positioning/communicating SAP Services or Service Packages to global customers
Continuous improvement / process optimization for transitions and service delivery
Ability to support morning/second shifts aligned to customer business hours
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Transition Lead (SAP Customer Transition / Service Onboarding)
One page, about two minutes. We only ask for what we actually need to have a first conversation.