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TRCI-26-06320
Technical Scrum Master & Service Manager to Payments
This Stockholm-based contract role combines Scrum Master responsibilities with operational service management for payment-related IT services. The person will support team delivery and continuous improvement while coordinating incidents, changes, service readiness, and performance against SLAs, OLAs, and other KPIs. The stated experience band is 5–7 years; the key requirements are banking, finance, or insurance experience, technical understanding of IT systems and operations, Agile/Scrum/SAFe knowledge, and incident, change, and service management experience. Payment processing, file-based payments, clearing and settlement, ISO 20022, SEPA, instant payments, and RTGS are beneficial areas of experience rather than stated requirements. The location is Stockholm and the engagement is a contract, but the work mode is not specified.
Position summary
- Location
- Sweden
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 7 years
Role overview
Why This Role Matters.
This Stockholm-based contract role combines Scrum Master responsibilities with operational service management for payment-related IT services. The person will support team delivery and continuous improvement while coordinating incidents, changes, service readiness, and performance against SLAs, OLAs, and other KPIs. The stated experience band is 5–7 years; the key requirements are banking, finance, or insurance experience, technical understanding of IT systems and operations, Agile/Scrum/SAFe knowledge, and incident, change, and service management experience. Payment processing, file-based payments, clearing and settlement, ISO 20022, SEPA, instant payments, and RTGS are beneficial areas of experience rather than stated requirements. The location is Stockholm and the engagement is a contract, but the work mode is not specified.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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Remove impediments and manage dependencies to enable efficient delivery.
03
Support the team with technical/functional context.
04
Facilitate Scrum ceremonies and promote Agile and SAFe ways of working.
05
Provide technical and functional understanding to facilitate planning, communication, and decision-making.
06
Coordinate and follow up on needed service maintenance and operational activities and bring them for common prioritisation for the team
07
Lead incident management work when necessary
08
Ensure service availability, stability, quality, and compliance with SLAs and OLAs and other service’s KPIs
09
Drive service improvements and operational excellence initiatives.
10
Maintain service documentation, reporting, and operational readiness.
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Collaborate with stakeholders, service owners, testing teams, and other IT functions to ensure effective service delivery and successful changes.
12
Ensure compliance to banks processes in incidents and changes management
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
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Scrum
Required
02
Agile
Required
03
SAFe
Required
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Service management
Required
05
Incident management
Required
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Change management
Required
07
IT operations
Required
08
IT service management
Required
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ITSM
Required
10
SLA
Required
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OLA
Required
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Service KPI
Required
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Payment processing
Required
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File-based payments
Required
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Clearing
Required
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Settlement
Required
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Booking
Required
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ISO 20022
Required
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SEPA
Required
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PlusGiro
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Previous experience in banking, finance, or insurance
Good technical understanding of IT systems, applications, and operational processes
Strong knowledge of Agile, Scrum, and SAFe frameworks
Experience with incident, change, and service management
Strong communication, coordination, and stakeholder management skills
Preferred
Nice to Have
Payment processing systems, technical platforms, or enabling products
File-based payments, clearing, settlement, or booking functionality
ISO 20022 transformation and bank or PlusGiro payments
SEPA and international payments
Instant payments or RTGS payments
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Technical Scrum Master & Service Manager to Payments
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