01
TRPD-26-05650
Storage Operations / Problem Management Engineer (SAN/NAS)
Permanent role based in Mumbai/Navi Mumbai for a 5–10 years experienced engineer to handle incident and problem management for storage services. The person will investigate/diagnose incidents and problems, coordinate remediation with internal delivery teams, clients, vendors and OEMs (e.g., Microsoft), maintain knowledge articles and communications, and run day-to-day storage administration across SAN/NAS/DAS including performance/usage monitoring, capacity forecasting, tuning, automation, defragmentation, and archive administration (monitoring, indexing, library housekeeping).
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 5 years and Maximum 10 years
Role overview
Why This Role Matters.
Permanent role based in Mumbai/Navi Mumbai for a 5–10 years experienced engineer to handle incident and problem management for storage services. The person will investigate/diagnose incidents and problems, coordinate remediation with internal delivery teams, clients, vendors and OEMs (e.g., Microsoft), maintain knowledge articles and communications, and run day-to-day storage administration across SAN/NAS/DAS including performance/usage monitoring, capacity forecasting, tuning, automation, defragmentation, and archive administration (monitoring, indexing, library housekeeping).
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Coordinate the remediation of problem tickets with Vendors and Third Party OEMs (e.g., Microsoft) for remediation and resolution
03
Issue communication to appropriate teams, groups and individuals through Technologist Alert, Announcement or Mail
04
Maintain relationships with vendors and third party OEMs (e.g. understand their support model)
05
Monitor and control storage performance and usage
06
Maintain space requirements according to Customer requirements and forecasts
07
Capacity Management & forecast requirement gathering
08
Maintain direct access storage resource efficiency
09
Perform storage fine tuning and reorganization as required to maintain System performance to meet service level objectives
10
Provide continuous reporting of storage pool utilization to maintain adequate storage space
11
Identify and implement routine tasks to automate for improvement of storage reliability and availability
12
Monitor storage volume fragmentation index and automatically submit defrag jobs when needed
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
SAN
Required
02
NAS
Required
03
DAS
Required
04
storage administration
Required
05
storage performance monitoring
Required
06
capacity management
Required
07
storage forecasting
Required
08
storage pool utilization
Required
09
defragmentation
Required
10
volume fragmentation index
Required
11
archiving
Required
12
archive library
Required
13
incident management
Required
14
problem management
Required
15
knowledge base
Required
16
vendor management
Required
17
OEM
Required
18
Microsoft
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Incident investigation and diagnosis
Incident resolution and recovery
Problem investigation and diagnosis (Problem Management)
Error identification, recording, and assessment
Ticket remediation coordination and escalation (with internal teams, client, vendors/OEMs)
Knowledge base updates / documentation
Operational communications (alerts/announcements/email)
Storage administration across SAN, NAS, and DAS
Storage performance and usage monitoring/control
Capacity management and storage requirement forecasting
Storage tuning/fine-tuning and reorganization to meet SLOs
Storage pool utilization reporting
Storage reliability/availability improvement via automation of routine tasks
Storage system password management
Volume fragmentation monitoring and defragmentation job submission
Storage administration for archiving (monitoring, indexing, library maintenance/housekeeping)
Preferred
Nice to Have
Understanding vendor/OEM support models and maintaining vendor relationships
Automated dataset placement (policy-based placement)
User education/guidance on storage-related issues
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Storage Operations / Problem Management Engineer (SAN/NAS)
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