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TRCD-26-06639
Solution Support Specialist - Credit & Market Risk
This contract role provides Level 2 functional and application support for business-critical Risk applications and related processes, while partnering with business and technical teams on requirements, incident resolution, and service improvement. Core requirements include production application support, SQL and advanced Excel analysis, service-management practices and tools, root cause investigation, and the ability to define functional requirements and support testing. Experience with enterprise applications, reporting, financial data, and production releases is useful; GRIP or other Risk application experience, Power BI, Python, SAS, ETL, and commodities or Middle Office exposure are advantages rather than stated essentials. The description calls for at least 3 years of relevant experience, while the structured input specifies a 3–5 year band. The role is listed in Gurgaon and is a contract engagement; the work mode is not specified.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 3 years and Maximum 5 years
Role overview
Why This Role Matters.
This contract role provides Level 2 functional and application support for business-critical Risk applications and related processes, while partnering with business and technical teams on requirements, incident resolution, and service improvement. Core requirements include production application support, SQL and advanced Excel analysis, service-management practices and tools, root cause investigation, and the ability to define functional requirements and support testing. Experience with enterprise applications, reporting, financial data, and production releases is useful; GRIP or other Risk application experience, Power BI, Python, SAS, ETL, and commodities or Middle Office exposure are advantages rather than stated essentials. The description calls for at least 3 years of relevant experience, while the structured input specifies a 3–5 year band. The role is listed in Gurgaon and is a contract engagement; the work mode is not specified.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Provide Level 2 functionality and application support for Risk applications and related business processes.
03
Monitor critical daily processes, integrations, calculations, data loads and reporting activities; investigate failures affecting business operations.
04
Analyze and resolve incidents involving application behavior, interfaces, data quality, risk reporting, position management, and downstream consumers.
05
Coordinate resolution with L3 teams, solution owners, data and integration teams, infrastructure teams, vendors and business stakeholders.
06
Execute Incident Management, Request Fulfillment, Problem Management, Change Management, Knowledge Management in line with agreed service processes.
07
Provide clear business impact assessments, workarounds, status updates and escalation when service reliability or key business deadlines are at risk.
08
Business Analysis & Requirement Management
09
Engage with business users, process owners, application owners and technical teams to understand operational needs, pain points and enhancement requests.
10
Analyze current business processes, system behavior, controls, data flows and cross-system dependencies to identify functional gaps and improvement opportunities.
11
Translate business needs into clear functional requirements, user stories, acceptance criteria, process descriptions, and impact assessments.
12
Facilitate requirement discussions and support prioritization by clarifying business value, operational risk, dependencies and expected outcomes.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
SQL
Required
02
Advanced Excel
Required
03
Microsoft Excel
Required
04
ServiceNow
Required
05
Jira
Required
06
ITSM
Required
07
Incident Management
Required
08
Problem Management
Required
09
Change Management
Required
10
Root Cause Analysis
Required
11
RCA
Required
12
Log analysis
Required
13
XML
Required
14
JSON
Required
15
Integration flows
Required
16
ETL
Required
17
Scheduling
Required
18
File transfer
Required
19
Power BI
Required
20
Python
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Level 2 support for business-critical production applications
SQL and data analysis
Advanced Microsoft Excel
Incident, Problem, and Change Management
Log analysis, troubleshooting, and root cause investigation
Business process analysis and functional requirements, user stories, and acceptance criteria
Understanding of interfaces, integration flows, and structured data formats such as XML and JSON
Functional, regression, and user acceptance testing support
Service and work-management tools such as ServiceNow and Jira, or comparable tools
Preferred
Nice to Have
Experience with GRIP or other Risk applications
Power BI
Python
SAS or SAS Viya
ETL, scheduling, and file-transfer concepts
Financial data, reporting, or data-warehouse experience
Production release, UAT, and hypercare experience
Commodities trading, Finance, Risk, or Middle Office experience
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Solution Support Specialist - Credit & Market Risk
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