TRCI-26-04653
ServiceNow Technical Developer (ITSM/CSM)
ServiceNow Technical Developer needed on contract in Paris to design, configure, and build solutions on the ServiceNow platform with a focus on ITSM and CSM. The role covers scripting and configuration (business rules, client scripts, UI policies, script includes), workflow/Flow Designer automation, and integrations via REST/SOAP, MID Server, and Integration Hub. You will also support platform administration activities such as upgrades, cloning, performance optimization, and CMDB/discovery/asset configuration, while following ServiceNow best practices and ITIL/security guidelines. CSA certification is mandatory; CIS ITSM/CSM preferred.
Position summary
- Location
- France
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 6 years and Maximum 8 years
Role overview
Why This Role Matters.
ServiceNow Technical Developer needed on contract in Paris to design, configure, and build solutions on the ServiceNow platform with a focus on ITSM and CSM. The role covers scripting and configuration (business rules, client scripts, UI policies, script includes), workflow/Flow Designer automation, and integrations via REST/SOAP, MID Server, and Integration Hub. You will also support platform administration activities such as upgrades, cloning, performance optimization, and CMDB/discovery/asset configuration, while following ServiceNow best practices and ITIL/security guidelines. CSA certification is mandatory; CIS ITSM/CSM preferred.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
ITSM
CSM
Incident
Problem
Change
Service Catalog
Case Management
Flow Designer
Workflow
Business Rule
Client Script
Script Include
UI Policy
JavaScript
Glide API
REST
SOAP
MID Server
Integration Hub
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow development and configuration
ITSM module implementation (Incident, Problem, Change, Service Catalog)
CSM module implementation (Case Management)
JavaScript
Glide API
ServiceNow scripting: Business Rules, Client Scripts, Script Includes
UI Policies
Workflow and/or Flow Designer
Integrations using REST APIs and/or SOAP APIs
MID Server
Integration Hub
CMDB configuration
Discovery
Asset Management
Instance upgrades and cloning
Performance optimization on ServiceNow
ITIL process alignment
ServiceNow Certified System Administrator (CSA)
Agile/Scrum ways of working
Communication and stakeholder management
Preferred
Nice to Have
Certified Implementation Specialist (CIS) – ITSM
Certified Implementation Specialist (CIS) – CSM
Certified Application Developer (CAD)
Orchestration
HTML
CSS
Jelly
AngularJS
Integrations with CRM/ERP systems
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Technical Developer (ITSM/CSM)
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