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ServiceNow
Required
TRCI-26-04363
ServiceNow Technical Developer (ITSM/CSM)
Contract ServiceNow Technical Developer needed in Amsterdam to design, configure, and build solutions on the ServiceNow platform with a focus on ITSM and CSM. The role covers scripting and configuration (business rules, client scripts, UI policies, script includes), workflow/Flow Designer automation, and integrations via REST/SOAP, MID Server, and Integration Hub. You will also support platform administration activities such as upgrades, cloning, performance optimization, and CMDB/discovery/asset configuration, while adhering to ServiceNow best practices, ITIL-aligned processes, and security guidelines. ServiceNow CSA certification is mandatory.
Position summary
- Location
- Netherlands
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 6 years and Maximum 8 years
Role overview
Why This Role Matters.
Contract ServiceNow Technical Developer needed in Amsterdam to design, configure, and build solutions on the ServiceNow platform with a focus on ITSM and CSM. The role covers scripting and configuration (business rules, client scripts, UI policies, script includes), workflow/Flow Designer automation, and integrations via REST/SOAP, MID Server, and Integration Hub. You will also support platform administration activities such as upgrades, cloning, performance optimization, and CMDB/discovery/asset configuration, while adhering to ServiceNow best practices, ITIL-aligned processes, and security guidelines. ServiceNow CSA certification is mandatory.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
02
ITSM
Required
03
CSM
Required
04
Incident
Required
05
Problem
Required
06
Change
Required
07
Service Catalog
Required
08
Case Management
Required
09
CMDB
Required
10
Discovery
Required
11
Asset Management
Required
12
Flow Designer
Required
13
Workflow
Required
14
Integration Hub
Required
15
MID Server
Required
16
REST
Required
17
SOAP
Required
18
JavaScript
Required
19
Glide API
Required
20
Business Rule
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow development and configuration
ITSM module implementation (Incident, Problem, Change, Service Catalog)
CSM / Case Management implementation
JavaScript on ServiceNow (server-side and client-side scripting)
Glide API
Business Rules
Client Scripts
UI Policies
Script Includes
Workflow / Flow Designer
Integrations using REST and/or SOAP APIs
MID Server
Integration Hub
Platform administration basics (upgrades, cloning, performance optimization)
CMDB configuration
Discovery and asset management
ITIL process alignment
ServiceNow Certified System Administrator (CSA)
Agile/Scrum ways of working
Communication and stakeholder management
Preferred
Nice to Have
Certified Implementation Specialist (CIS) – ITSM
Certified Implementation Specialist (CIS) – CSM
Certified Application Developer (CAD)
Orchestration (ServiceNow Orchestration)
HTML
CSS
Jelly
AngularJS
Integrations with CRM/ERP systems
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Technical Developer (ITSM/CSM)
One page, about two minutes. We only ask for what we actually need to have a first conversation.