01
TRCI-26-06201
ServiceNow Developer (CSM / Now Assist)
Contract ServiceNow Developer (5–7 years) needed in Gothenburg with strong Customer Service Management (CSM) expertise to enhance customer service processes, build custom apps/solutions, and deliver integrations. The role emphasizes automation and AI capabilities in ServiceNow, including Now Assist (Otto), AI Search, and intelligent automation, plus strong hands-on skills with REST/SOAP integrations, UI Builder, Employee Center, Engagement Messenger, SSO implementation, and ServiceNow security concepts such as Explicit Roles.
Position summary
- Location
- Sweden
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 7 years
Role overview
Why This Role Matters.
Contract ServiceNow Developer (5–7 years) needed in Gothenburg with strong Customer Service Management (CSM) expertise to enhance customer service processes, build custom apps/solutions, and deliver integrations. The role emphasizes automation and AI capabilities in ServiceNow, including Now Assist (Otto), AI Search, and intelligent automation, plus strong hands-on skills with REST/SOAP integrations, UI Builder, Employee Center, Engagement Messenger, SSO implementation, and ServiceNow security concepts such as Explicit Roles.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Experience with REST & SOAP integrations
03
Proficiency in UI Builder, Employee Center, and Engagement Messenger
04
Knowledge of Explicit Roles in ServiceNow
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
ServiceNow
Required
02
CSM
Required
03
Customer Service Management
Required
04
Now Assist
Required
05
Otto
Required
06
AI Search
Required
07
Intelligent Automation
Required
08
REST
Required
09
SOAP
Required
10
UI Builder
Required
11
Employee Center
Required
12
Engagement Messenger
Required
13
SSO
Required
14
SAML
Required
15
OAuth
Required
16
OpenID Connect
Required
17
Explicit Roles
Required
18
Scoped Application
Required
19
Custom App
Required
20
Integration
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow development
Customer Service Management (CSM) module
Custom solutions and custom application creation (ServiceNow scoped apps)
Now Assist (Otto)
REST integrations
SOAP integrations
UI Builder
Employee Center
Engagement Messenger
Single Sign-On (SSO) implementation
ServiceNow security: Explicit Roles
Preferred
Nice to Have
AI Search
Intelligent automation / workflow automation
User experience improvements in ServiceNow portals
Productivity automation / customer satisfaction improvements
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Developer (CSM / Now Assist)
One page, about two minutes. We only ask for what we actually need to have a first conversation.