01
TRCD-26-06309
ServiceNow Consultant
This is a contract ServiceNow Consultant role focused on hands-on platform administration, development, and solution design across ITSM, ITOM, integrations, and mobile applications. The core requirements include ServiceNow ITSM processes and configuration, CMDB and Discovery capabilities, integrations, mobile configuration, JavaScript and Glide APIs, plus the mandatory CSA and CIS-ITSM certifications. The role also includes end-to-end implementation and support, client interactions, requirements gathering, upgrades, performance optimization, and troubleshooting. CIS-Discovery and CIS-Service Mapping or CAD are preferred, along with exposure to Service Portal or Employee Center, Service Graph Connectors, and Agile/Scrum. The requested experience band is 5–8 years, and the location is India; the work mode is not specified. The description does not identify a specific client, industry, or product team beyond the ServiceNow platform scope.
Position summary
- Location
- India
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 8 years
Role overview
Why This Role Matters.
This is a contract ServiceNow Consultant role focused on hands-on platform administration, development, and solution design across ITSM, ITOM, integrations, and mobile applications. The core requirements include ServiceNow ITSM processes and configuration, CMDB and Discovery capabilities, integrations, mobile configuration, JavaScript and Glide APIs, plus the mandatory CSA and CIS-ITSM certifications. The role also includes end-to-end implementation and support, client interactions, requirements gathering, upgrades, performance optimization, and troubleshooting. CIS-Discovery and CIS-Service Mapping or CAD are preferred, along with exposure to Service Portal or Employee Center, Service Graph Connectors, and Agile/Scrum. The requested experience band is 5–8 years, and the location is India; the work mode is not specified. The description does not identify a specific client, industry, or product team beyond the ServiceNow platform scope.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Service Catalog, Flow Designer, Workflow
03
Business Rules, Client Scripts, UI Policies, ACLs
04
End-to-end ITSM implementation and support experience
05
CMDB design, governance, and health management
06
Discovery and MID Server administration
07
Service Mapping & Event Management
08
Troubleshooting CMDB and Discovery-related issues
09
REST/SOAP API development and troubleshooting
10
Integration Hub and Spokes
11
Web Services, Webhooks, Data Import/Export
12
Integrations with Azure/Entra ID, Jira, Monitoring Tools, AD, SAP, or similar enterprise applications
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
ServiceNow
Required
02
ITSM
Required
03
Incident Management
Required
04
Problem Management
Required
05
Change Management
Required
06
Request Management
Required
07
Knowledge Management
Required
08
Service Catalog
Required
09
Flow Designer
Required
10
Workflow
Required
11
JavaScript
Required
12
Glide API
Required
13
Business Rules
Required
14
Client Scripts
Required
15
UI Policies
Required
16
ACLs
Required
17
CMDB
Required
18
Discovery
Required
19
MID Server
Required
20
Service Mapping
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow ITSM processes: Incident, Problem, Change, Request, and Knowledge Management
Service Catalog, Flow Designer, and Workflow
JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies, and ACLs
End-to-end ServiceNow ITSM implementation and support
CMDB design, governance, and health management
Discovery and MID Server administration
Service Mapping, Event Management, and CMDB/Discovery troubleshooting
REST/SOAP APIs, IntegrationHub and Spokes, web services, webhooks, and data import/export
Enterprise integrations and integration architecture/data flow, including Azure/Entra ID, Jira, monitoring tools, AD, or SAP
Now Mobile, Mobile Agent, Mobile Studio, applets, workspaces, approvals, and mobile UI configuration/troubleshooting
ServiceNow Certified System Administrator (CSA) and CIS-ITSM certifications
Client interactions, requirements gathering, technical solutioning, upgrades, performance optimization, and troubleshooting
Preferred
Nice to Have
CIS-Discovery certification
CIS-Service Mapping certification
Certified Application Developer (CAD)
Service Portal or Employee Center
Service Graph Connectors
Agile/Scrum delivery methodologies
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Consultant
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