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TRCI-26-06821
ServiceNow Architect
This is a contract ServiceNow development lead and architect role supporting a bank’s platform and product teams, with work assigned by platform owners and project managers. The core requirements are 7+ years of ServiceNow design and implementation, architecture, development and integration, plus delivery across ITSM Pro, ITOM and SAM Pro. The scope also includes platform governance, Performance Analytics, Knowledge Articles, user support, and handling customer or critical severity cases, including root-cause analysis. ServiceNow certifications are preferred, and a bachelor’s degree is specified as required. The role is based in London; the description does not specify an onsite, hybrid or remote arrangement, and its 7+ years requirement aligns broadly with the structured 7–10 year experience band.
Position summary
- Location
- United Kingdom
- Workplace
- Remote
- Employment
- Contract
- Experience
- Minimum 7 years and Maximum 10 years
Role overview
Why This Role Matters.
This is a contract ServiceNow development lead and architect role supporting a bank’s platform and product teams, with work assigned by platform owners and project managers. The core requirements are 7+ years of ServiceNow design and implementation, architecture, development and integration, plus delivery across ITSM Pro, ITOM and SAM Pro. The scope also includes platform governance, Performance Analytics, Knowledge Articles, user support, and handling customer or critical severity cases, including root-cause analysis. ServiceNow certifications are preferred, and a bachelor’s degree is specified as required. The role is based in London; the description does not specify an onsite, hybrid or remote arrangement, and its 7+ years requirement aligns broadly with the structured 7–10 year experience band.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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the instruction of the Platform and Product owners
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ServiceNow design, development and related activities as assigned
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ServiceNow platform and product owners.
05
Where assigned to designated projects then to deliver assigned ServiceNow related activities and
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tasks per project plans as assigned by relevant project manager.
07
Other ServiceNow design, development, integration and other related activities as assigned from
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The following items will be included as part of the scope of the work
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ITSM Pro implementation and configuration
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ITOM and SAM Pro implementation and configuration
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Changes in ServiceNow to support target operating model and service proposition activities as
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Performance Analytics
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
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ServiceNow
Required
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ServiceNow Platform
Required
03
ITSM Pro
Required
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IT Service Management
Required
05
ITOM
Required
06
IT Operations Management
Required
07
SAM Pro
Required
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Software Asset Management
Required
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Performance Analytics
Required
10
PA
Required
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Knowledge Management
Required
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Knowledge Articles
Required
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CMDB
Required
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Configuration Management Database
Required
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Service Catalog
Required
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Discovery
Required
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Service Mapping
Required
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IntegrationHub
Required
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REST API
Required
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SOAP
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow architecture and design
ServiceNow development and configuration
ServiceNow integration
ITSM Pro implementation and configuration
ITOM implementation and configuration
SAM Pro implementation and configuration
Platform governance, design authority and security compliance
Performance Analytics
Knowledge Articles
Customer and severity case handling
Root-cause analysis for major and critical cases
Training and user support for ServiceNow
Strong oral and written communication
Team handling and conflict management
Preferred
Nice to Have
ServiceNow certifications
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Architect
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