01
TRCI-26-04864
ServiceNow Architect
ServiceNow Architect needed on a London contract to own target-state platform architecture, roadmap and governance for scalable, secure and compliant ServiceNow implementations in a highly regulated European environment. The role leads solution design across core ServiceNow domains (CSDM/CMDB, ITSM, ITOM, SPM, CSM), defines enterprise integration patterns (cloud, identity, monitoring and enterprise apps), and designs AI-driven workflows using ServiceNow Now Assist, AI Agents and GenAI capabilities, while ensuring GDPR, audit, security and operational resilience requirements are met.
Position summary
- Location
- United Kingdom
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 7 years
Role overview
Why This Role Matters.
ServiceNow Architect needed on a London contract to own target-state platform architecture, roadmap and governance for scalable, secure and compliant ServiceNow implementations in a highly regulated European environment. The role leads solution design across core ServiceNow domains (CSDM/CMDB, ITSM, ITOM, SPM, CSM), defines enterprise integration patterns (cloud, identity, monitoring and enterprise apps), and designs AI-driven workflows using ServiceNow Now Assist, AI Agents and GenAI capabilities, while ensuring GDPR, audit, security and operational resilience requirements are met.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Design scalable ServiceNow platform landscapes, governance models, and integration frameworks
03
Lead architecture reviews, design authority boards, and technical governance
04
Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities
05
Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications
06
Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements
07
Mentor development teams and establish architectural standards
08
ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM)
09
Enterprise Integration Architecture
10
AI/ML and GenAI Architecture
11
Service Mapping and Platform Governance
12
Cloud Architecture (Azure/AWS/GCP)
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
ServiceNow
Required
02
ServiceNow Architecture
Required
03
CSDM
Required
04
CMDB
Required
05
ITSM
Required
06
ITOM
Required
07
SPM
Required
08
CSM
Required
09
Service Mapping
Required
10
Now Assist
Required
11
AI Agents
Required
12
Generative AI
Required
13
AI/ML
Required
14
Enterprise Integration
Required
15
Integration Framework
Required
16
Identity Provider
Required
17
SSO
Required
18
Azure
Required
19
AWS
Required
20
GCP
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow architecture and target-state design
Platform roadmap and governance / design authority
CSDM and CMDB architecture
ITSM architecture
ITOM architecture
SPM architecture
CSM architecture
Enterprise integration architecture (integration frameworks/patterns)
Service mapping
Cloud architecture (Azure and/or AWS and/or GCP)
Security and compliance frameworks
GDPR and regulated-environment compliance
Architecture reviews and technical governance
Preferred
Nice to Have
ServiceNow AI capabilities (Now Assist)
ServiceNow AI Agent ecosystem
AI/ML and Generative AI architecture
ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect (CMA)
TOGAF
ITIL v4
Experience in regulated European industries (banking, insurance, financial services, healthcare, utilities, public sector)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Architect
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