01
TRCI-26-04865
ServiceNow Architect (AI, Integrations, Regulated Europe)
Contract ServiceNow Architect needed in London to own platform strategy and target-state architecture, lead design authority/governance, and deliver scalable, secure and compliant ServiceNow solutions in a highly regulated European environment. The role covers enterprise integrations (cloud, identity, monitoring and enterprise apps) and AI-driven workflows using ServiceNow AI capabilities (Now Assist/AI Agents/GenAI), with strong grounding in core ServiceNow architecture (CSDM/CMDB/ITSM/ITOM/SPM/CSM) and compliance expectations such as GDPR, audit and operational resilience.
Position summary
- Location
- United Kingdom
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 10 years
Role overview
Why This Role Matters.
Contract ServiceNow Architect needed in London to own platform strategy and target-state architecture, lead design authority/governance, and deliver scalable, secure and compliant ServiceNow solutions in a highly regulated European environment. The role covers enterprise integrations (cloud, identity, monitoring and enterprise apps) and AI-driven workflows using ServiceNow AI capabilities (Now Assist/AI Agents/GenAI), with strong grounding in core ServiceNow architecture (CSDM/CMDB/ITSM/ITOM/SPM/CSM) and compliance expectations such as GDPR, audit and operational resilience.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Design scalable ServiceNow platform landscapes, governance models, and integration frameworks
03
Lead architecture reviews, design authority boards, and technical governance
04
Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities
05
Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications
06
Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements
07
Mentor development teams and establish architectural standards
08
ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM)
09
Enterprise Integration Architecture
10
AI/ML and GenAI Architecture
11
Service Mapping and Platform Governance
12
Cloud Architecture (Azure/AWS/GCP)
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
ServiceNow
Required
02
ServiceNow Architecture
Required
03
CSDM
Required
04
CMDB
Required
05
ITSM
Required
06
ITOM
Required
07
SPM
Required
08
CSM
Required
09
Service Mapping
Required
10
Now Assist
Required
11
AI Agents
Required
12
Generative AI
Required
13
AI/ML
Required
14
Integration Architecture
Required
15
Integration Framework
Required
16
Platform Governance
Required
17
Design Authority
Required
18
Architecture Review Board
Required
19
GDPR
Required
20
Operational Resilience
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow architecture (target-state, roadmap, platform landscape design)
ServiceNow CSDM
ServiceNow CMDB
ServiceNow ITSM
ServiceNow ITOM
ServiceNow SPM
ServiceNow CSM
Enterprise integration architecture (integration patterns/frameworks)
Platform governance and technical standards (design authority/architecture reviews)
Service Mapping
Cloud architecture (Azure and/or AWS and/or GCP)
Security and compliance frameworks
Regulated European industry experience (e.g., Banking/Insurance/Financial Services/Healthcare/Utilities/Public Sector)
GDPR, audit, security, and regulatory compliance considerations
Preferred
Nice to Have
ServiceNow AI capabilities (Now Assist)
ServiceNow AI Agent ecosystem
AI/ML and Generative AI architecture
ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect (CMA)
TOGAF
ITIL v4
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for ServiceNow Architect (AI, Integrations, Regulated Europe)
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