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Unified Communications
Required
TRCI-26-04885
Senior Unified Communications (UC) Engineer / Telephony Engineer (AudioCodes SBC & Microsoft Teams Phone)
Senior Unified Communications Engineer needed for a 6–9 month contract in the Netherlands to develop and improve a cloud-based UC/telephony platform. The role is hands-on and project-driven (large-scale changes, migrations, improvements) with 3rd-line operational support. Key technologies include AudioCodes SBC (ACA required), Microsoft Teams Phone (Direct Routing, Call Queues, Auto Attendants, voice policies), SIP/PSTN connectivity, and cloud integrations (Azure). The engineer will lead troubleshooting, coordinate vendors, run workshops/UAT/validation, maintain documentation/designs, and translate requirements into Agile epics/features/PBIs while working within ITIL and DORA-compliant processes.
Position summary
- Location
- Netherlands
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 6 years and Maximum 8 years
Role overview
Why This Role Matters.
Senior Unified Communications Engineer needed for a 6–9 month contract in the Netherlands to develop and improve a cloud-based UC/telephony platform. The role is hands-on and project-driven (large-scale changes, migrations, improvements) with 3rd-line operational support. Key technologies include AudioCodes SBC (ACA required), Microsoft Teams Phone (Direct Routing, Call Queues, Auto Attendants, voice policies), SIP/PSTN connectivity, and cloud integrations (Azure). The engineer will lead troubleshooting, coordinate vendors, run workshops/UAT/validation, maintain documentation/designs, and translate requirements into Agile epics/features/PBIs while working within ITIL and DORA-compliant processes.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
02
UC
Required
03
Telephony
Required
04
VoIP
Required
05
AudioCodes
Required
06
AudioCodes SBC
Required
07
Session Border Controller
Required
08
SBC
Required
09
Microsoft Teams Phone
Required
10
Teams Voice
Required
11
Direct Routing
Required
12
Call Queues
Required
13
Auto Attendants
Required
14
Voice Policies
Required
15
SIP
Required
16
PSTN
Required
17
DID
Required
18
SBC trunks
Required
19
Azure
Required
20
Cloud integrations
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
AudioCodes SBC administration and troubleshooting
ACA (AudioCodes Certified Associate) certification
Microsoft Teams Phone
Direct Routing
Call Queues
Auto Attendants
Teams voice policies
SIP protocol knowledge
PSTN/telephony connectivity knowledge
Telephony diagnostics and troubleshooting (voice/connectivity issues)
ITIL process familiarity
DORA compliance experience
Incident, Problem, Change, and Configuration Management (IPCC) experience
3rd-line support capability for Microsoft/AudioCodes telephony components
Stakeholder management (workshops, test sessions, validation)
Strong analytical skills and structured working approach
UC technical/functional documentation and design maintenance
Preferred
Nice to Have
ACP (AudioCodes Certified Professional) certification
Azure (cloud-native integrations)
Scrum/Agile delivery (Epics/Features/PBIs, Scrum meetings)
Vendor/partner management for incidents and changes
Verification and validation / UAT facilitation
Architecture/design collaboration across stakeholders
TOPdesk (ticket logging, follow-up, documentation)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Senior Unified Communications (UC) Engineer / Telephony Engineer (AudioCodes SBC & Microsoft Teams Phone)
One page, about two minutes. We only ask for what we actually need to have a first conversation.