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TRCI-26-04200
Senior ServiceNow CSM Pro Developer (UI Builder / Scripting)
Senior ServiceNow developer needed to support a major CRM replacement from PEGA to ServiceNow CSM Pro. The mission focuses first on rapidly resolving a large backlog of critical/high defects to stabilize the platform, then delivering configuration work using UI Builder (pages/variants/maintenance) with a strong maintainability mindset, and finally taking over, maintaining, and evolving extensive existing scripts to interface ServiceNow with the wider information system. The role requires proven hands-on CSM Pro development experience, strong autonomy, and the ability to deliver fixes at sustained pace.
Position summary
- Location
- France
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 10 years
Role overview
Why This Role Matters.
Senior ServiceNow developer needed to support a major CRM replacement from PEGA to ServiceNow CSM Pro. The mission focuses first on rapidly resolving a large backlog of critical/high defects to stabilize the platform, then delivering configuration work using UI Builder (pages/variants/maintenance) with a strong maintainability mindset, and finally taking over, maintaining, and evolving extensive existing scripts to interface ServiceNow with the wider information system. The role requires proven hands-on CSM Pro development experience, strong autonomy, and the ability to deliver fixes at sustained pace.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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These defects impact the stability of the platform and complicate both the acceptance phases and the evolutions
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Heavy subject matter requiring the ability to process corrections independently and at a sustained pace
04
Work on the configuration of the platform, via the UI Builder tool, whether on the creation of pages / variants or maintenance.
05
Substantial project, to be carried out in line with the logic of simplicity and maintainability sought by the client
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The customer already has tens of thousands of accumulated scripts, it is a question of taking over, maintaining and evolving the existing one and developing if necessary.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
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ServiceNow
Required
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CSM Pro
Required
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Customer Service Management
Required
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UI Builder
Required
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ServiceNow scripting
Required
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Scripts
Required
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Defect fixing
Required
08
Backlog
Required
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CRM
Required
10
Integration
Required
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Interfacing
Required
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PEGA
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
ServiceNow CSM Pro (Customer Service Management Pro) development experience
ServiceNow scripting/development (code/scripts)
ServiceNow UI Builder (pages, variants, maintenance)
Defect fixing / backlog resolution on ServiceNow platform (critical/high priority)
Ability to work autonomously and adapt quickly
Preferred
Nice to Have
ServiceNow integrations/interfacing with enterprise information systems
Maintaining and refactoring large existing script bases
CRM migration/replacement project exposure (e.g., PEGA to ServiceNow)
FAQ/Chatbot perimeter exposure
Marketing perimeter exposure
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Senior ServiceNow CSM Pro Developer (UI Builder / Scripting)
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