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TRPD-26-04398
Senior Manager / Head - Travel Sales & Operations (Tours, Visa, MICE)
Senior travel & tourism leader (15–20 years) to drive revenue through domestic and international tour package sales while owning end-to-end travel operations. The role leads tour sales strategy, client acquisition and key account management, and oversees bookings, reservations, documentation and visa processing with embassy compliance. You will manage itineraries and travel logistics, build airline/hotel/vendor partnerships, lead and train operations/visa/tour teams, handle escalations, ensure regulatory compliance, and deliver MIS and cost/efficiency improvements.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 15 years and Maximum 20 years
Role overview
Why This Role Matters.
Senior travel & tourism leader (15–20 years) to drive revenue through domestic and international tour package sales while owning end-to-end travel operations. The role leads tour sales strategy, client acquisition and key account management, and oversees bookings, reservations, documentation and visa processing with embassy compliance. You will manage itineraries and travel logistics, build airline/hotel/vendor partnerships, lead and train operations/visa/tour teams, handle escalations, ensure regulatory compliance, and deliver MIS and cost/efficiency improvements.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Ø Develop and implement sales strategies to increase tour bookings, customer acquisition, and market penetration.
03
Ø Conduct regular client meetings, presentations, and promotional activities to strengthen business relationships and increase sales conversions.
04
Ø Oversee daily travel operations, bookings, reservations, and documentation.
05
Ø Ensure efficient service delivery and implement process improvements.
06
Ø Manage end-to-end visa processing and ensure compliance with embassy requirements.
07
Ø Coordinate with embassies, consulates, and visa service providers.
08
Ø Manage tour itineraries, hotel bookings, transportation, and travel logistics.
09
Ø Develop and maintain relationships with airlines, hotels, and travel partners.
10
Ø Lead, mentor, and manage operations, visa, and tour teams.
11
Ø Monitor team performance and conduct training programs.
12
Ø Manage key client relationships and resolve escalated customer issues.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
MIS reporting
Required
02
Bookings
Required
03
Reservations
Required
04
Travel documentation
Required
05
Visa processing
Required
06
Embassy compliance
Required
07
Itinerary management
Required
08
Hotel booking
Required
09
Transportation logistics
Required
10
Destination management
Required
11
Corporate travel
Required
12
Leisure travel
Required
13
MICE
Required
14
Group tours
Required
15
Vendor management
Required
16
Airlines partnerships
Required
17
Hotel partnerships
Required
18
Customer acquisition
Required
19
Sales conversion
Required
20
Revenue targets
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
15–20 years progressive experience in Travel & Tourism
Tour sales and business development (domestic and international packages)
Revenue generation and consistent achievement of sales targets
Sales strategy development (market penetration, customer acquisition, conversion improvement)
Client meetings, presentations, and promotional activities
Travel operations management (bookings, reservations, documentation)
International visa processing and compliance with embassy requirements
Coordination with embassies/consulates/visa service providers
Tour operations: itinerary planning, hotel bookings, transportation, travel logistics
Vendor/partner management (airlines, hotels, travel partners)
Team leadership (manage/mentor operations, visa, and tour teams)
Customer escalation handling; customer satisfaction and retention focus
Compliance with travel regulations and company policies
MIS/operational reporting and performance reviews
Analytical, problem-solving, decision-making, and organizational skills
Strong communication, presentation, and interpersonal skills
Preferred
Nice to Have
Corporate travel management
Leisure travel management
MICE (Meetings, Incentives, Conferences, Exhibitions) operations
Group tour operations
Process improvement and operational efficiency initiatives
Operational cost monitoring and optimization
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Senior Manager / Head - Travel Sales & Operations (Tours, Visa, MICE)
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