TRCI-26-06722
Senior Application Support Engineer – L2/L3 Production Support
This is a contract Senior Application Support Engineer role focused on L2/L3 support of production applications, maintaining availability, stability, and performance. Must-haves include production application support, incident and problem management, Linux/Unix troubleshooting, shell scripting, SQL and relational databases, monitoring/logging, application interfaces and APIs, and controlled deployment and change activities. ServiceNow, Jira, or similar service-management platforms are relevant; familiarity with CI/CD and exposure to Docker, Kubernetes, Azure, or AWS are advantages. The structured experience range is 10–12 years, and the location is Amsterdam. The description mentions onsite, fully remote, and multiple hybrid options but does not confirm which work arrangement applies; it also lists a maximum vendor rate of EUR 755 without clarifying the rate period.
Position summary
- Location
- Netherlands
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 10 years and Maximum 12 years
Role overview
Why This Role Matters.
This is a contract Senior Application Support Engineer role focused on L2/L3 support of production applications, maintaining availability, stability, and performance. Must-haves include production application support, incident and problem management, Linux/Unix troubleshooting, shell scripting, SQL and relational databases, monitoring/logging, application interfaces and APIs, and controlled deployment and change activities. ServiceNow, Jira, or similar service-management platforms are relevant; familiarity with CI/CD and exposure to Docker, Kubernetes, Azure, or AWS are advantages. The structured experience range is 10–12 years, and the location is Amsterdam. The description mentions onsite, fully remote, and multiple hybrid options but does not confirm which work arrangement applies; it also lists a maximum vendor rate of EUR 755 without clarifying the rate period.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
Unix
Shell
Bash
SQL
RDBMS
relational databases
REST API
microservices
batch processing
application interfaces
ServiceNow
Jira
Splunk
Dynatrace
Grafana
AppDynamics
ELK
Jenkins
GitLab CI/CD
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Production application support and L2/L3 operations
Incident troubleshooting, root cause analysis, and problem management
Linux/Unix troubleshooting
Shell scripting
SQL and relational database knowledge
Application monitoring and log analysis
Understanding of REST APIs, application interfaces, batch processing, and microservices
Incident and service-request management using ServiceNow, Jira, or similar
Application deployments, release activities, production fixes, and change management
Preferred
Nice to Have
Automation using Python or PowerShell
Exposure to Splunk, Dynatrace, Grafana, AppDynamics, or ELK
Familiarity with CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps
Knowledge of Docker, Kubernetes, Azure, or AWS
Experience maintaining runbooks, SOPs, and knowledge articles
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Senior Application Support Engineer – L2/L3 Production Support
One page, about two minutes. We only ask for what we actually need to have a first conversation.