TRPD-26-06471
SAP CRM Functional
This is a permanent SAP CRM Functional role focused on configuration and project delivery for SAP CRM in the Utilities sector. The candidate should have 5+ years of hands-on SAP CRM experience, including at least one Utilities full implementation, and should understand SAP CRM-to-IS-U middleware configuration using BDOCs. Core functional coverage includes business transaction configuration, CRM and Utilities master data, SAP Web UI, and processes such as move-in/move-out, payment schemes, contract management, complaints, and campaign management. ERMS, SAP Gateway, and Fiori are pluses; the role also calls for impact assessments, lower-level design specifications, business process analysis, and collaboration across SAP teams. The structured experience band is 5–10 years, and the location is Bengaluru; the work mode is not specified.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 5 years and Maximum 10 years
Role overview
Why This Role Matters.
This is a permanent SAP CRM Functional role focused on configuration and project delivery for SAP CRM in the Utilities sector. The candidate should have 5+ years of hands-on SAP CRM experience, including at least one Utilities full implementation, and should understand SAP CRM-to-IS-U middleware configuration using BDOCs. Core functional coverage includes business transaction configuration, CRM and Utilities master data, SAP Web UI, and processes such as move-in/move-out, payment schemes, contract management, complaints, and campaign management. ERMS, SAP Gateway, and Fiori are pluses; the role also calls for impact assessments, lower-level design specifications, business process analysis, and collaboration across SAP teams. The structured experience band is 5–10 years, and the location is Bengaluru; the work mode is not specified.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Must have experience and strong awareness of SAP CRM to ISU middleware configuration. (BDOCS)
Strong Knowledge of Business transaction configuration for example IR
Knowledge of technical master data structure in CRM (business partner as well as utilities specific technical master data)
Comprehensive understanding of the SAP WEB UI and UI component workbench.
Must have knowledge of the following business processes with experience in the utilities arena
Experience with ERMS, SAP Gateway & Fiori would be a plus
Strong communication skills required: written, verbal, strong interpersonal skills and able to participate actively in project requirement discussions and business process analysis.
Experience in performing impact assessments in the CRM area and writing lower level design specifications.
Ability to work collaboratively across the different SAP work streams (functional and technical teams) and with the different stakeholders.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
SAP CRM
SAP Customer Relationship Management
SAP IS-U
Utilities Industry Solution
CRM-IS-U integration
middleware
BDOC
BDOCs
business transaction configuration
IR
business partner
BP
technical master data
SAP CRM Web UI
WebClient UI
UI Component Workbench
move-in
move-out
payment scheme
contract management
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
5+ years of hands-on SAP CRM core configuration and project delivery
At least one full SAP CRM implementation in the Utilities sector
SAP CRM-to-IS-U middleware configuration and BDOC handling
SAP CRM business transaction configuration, including IR
CRM master data knowledge covering business partners and Utilities technical master data
SAP CRM Web UI and UI Component Workbench knowledge
Utilities process knowledge: move-in/move-out, payment schemes, contract management, complaints, and campaign management
CRM impact assessment and lower-level design specification writing
Communication, requirements discussion, business process analysis, and cross-workstream collaboration
Preferred
Nice to Have
ERMS
SAP Gateway
SAP Fiori
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for SAP CRM Functional
One page, about two minutes. We only ask for what we actually need to have a first conversation.