01
TRCD-26-06392
Salesforce CRM Business Analyst
This contract role supports Salesforce CRM transformation initiatives by eliciting and documenting business requirements, mapping processes, and helping translate needs into scalable solutions with Salesforce consultants, architects, and developers. The core requirements are Salesforce/CRM and business analysis knowledge, requirements and user-story documentation, stakeholder workshops, and support for testing, UAT, issue triage, and deployment. Pharma CRM experience, particularly events and speaker-program management, is preferred rather than stated as essential. The JD specifies 2–3 years of relevant experience, while the structured input gives 2–4 years; this difference should be confirmed during screening. The role is based in Pune, and the employment type is contract.
Position summary
- Location
- India
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 2 years and Maximum 4 years
Role overview
Why This Role Matters.
This contract role supports Salesforce CRM transformation initiatives by eliciting and documenting business requirements, mapping processes, and helping translate needs into scalable solutions with Salesforce consultants, architects, and developers. The core requirements are Salesforce/CRM and business analysis knowledge, requirements and user-story documentation, stakeholder workshops, and support for testing, UAT, issue triage, and deployment. Pharma CRM experience, particularly events and speaker-program management, is preferred rather than stated as essential. The JD specifies 2–3 years of relevant experience, while the structured input gives 2–4 years; this difference should be confirmed during screening. The role is based in Pune, and the employment type is contract.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Experience in pharma CRM and specifically events and speaker programs management is preferred
03
Conducts stakeholder discussions, process mapping, and requirements workshops to identify business needs and improvement opportunities.
04
Partners with Salesforce consultants, architects, and developers to translate business requirements into scalable CRM solutions.
05
Support testing, UAT, issue triage, and deployment activities to ensure successful solution delivery.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Salesforce CRM
Required
02
Salesforce
Required
03
CRM
Required
04
business analysis
Required
05
business analyst
Required
06
requirements gathering
Required
07
requirements elicitation
Required
08
user stories
Required
09
acceptance criteria
Required
10
stakeholder workshops
Required
11
process mapping
Required
12
AS-IS process
Required
13
TO-BE process
Required
14
solution design
Required
15
UAT
Required
16
user acceptance testing
Required
17
test support
Required
18
issue triage
Required
19
deployment support
Required
20
pharma CRM
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Salesforce CRM or CRM knowledge
Business analysis and requirements elicitation
Requirements documentation and user-story writing
Stakeholder discussions and requirements workshops
Process mapping and identification of improvement opportunities
Collaboration on solution design with Salesforce consultants, architects, and developers
Support for testing, UAT, issue triage, and deployment
Preferred
Nice to Have
Pharmaceutical CRM experience
Events management experience in a pharma CRM context
Speaker-program management experience
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Salesforce CRM Business Analyst
One page, about two minutes. We only ask for what we actually need to have a first conversation.