TRCI-26-06191
Onsite IT Support Engineer (Windows/M365/Intune, Meeting Rooms)
Contract onsite/remote EUC support role in Amsterdam providing hands-on troubleshooting for Windows laptops/desktops and peripherals, Microsoft 365 apps (Outlook/Teams/OneDrive/Office), and mobile devices (iOS/Android). The engineer will handle device installs/replacements/upgrades, JML (joiner/mover/leaver) activities, Intune/MDM enrollment, and strong meeting room/Teams Rooms and AV support (pre-meeting checks, executive support). The role also provides smart-hands support for infrastructure/network/security teams, manages incidents/requests in ServiceNow (or similar), and maintains asset/CMDB accuracy while meeting SLAs.
Position summary
- Location
- Netherlands
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 8 years and Maximum 10 years
Role overview
Why This Role Matters.
Contract onsite/remote EUC support role in Amsterdam providing hands-on troubleshooting for Windows laptops/desktops and peripherals, Microsoft 365 apps (Outlook/Teams/OneDrive/Office), and mobile devices (iOS/Android). The engineer will handle device installs/replacements/upgrades, JML (joiner/mover/leaver) activities, Intune/MDM enrollment, and strong meeting room/Teams Rooms and AV support (pre-meeting checks, executive support). The role also provides smart-hands support for infrastructure/network/security teams, manages incidents/requests in ServiceNow (or similar), and maintains asset/CMDB accuracy while meeting SLAs.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Troubleshoot hardware, software, operating system, and application-related issues.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Perform device installation, replacement, upgrades, and asset management activities.
Support new joiner, mover, and leaver (JML) activities.
Support and troubleshoot Apple iPhone/iPad devices.
Support and troubleshoot Android mobile devices.
Configure email, Teams, VPN, and mobile applications.
Support device enrollment and management through Intune or other MDM solutions.
Support Microsoft Teams Rooms and video conferencing solutions.
Troubleshoot meeting room equipment including displays, cameras, microphones, speakers, and collaboration devices.
Perform cable patching, equipment installation, device replacements, and connectivity validation.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
Windows
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Office 365
Intune
MDM
VPN
ServiceNow
ITSM
Microsoft Teams Rooms
MTR
Video conferencing
AV
Meeting rooms
iOS
iPhone
iPad
Android
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Windows laptop/desktop support and troubleshooting (hardware, OS, applications)
Microsoft 365 end-user support (Outlook, Teams, OneDrive, Office)
IT troubleshooting fundamentals (hardware/software/peripherals)
Device installation, replacement, upgrades, and asset management
JML (joiner/mover/leaver) support activities
Mobile device support for iPhone/iPad (iOS/iPadOS)
Mobile device support for Android
Configuration/troubleshooting of email, Teams, VPN, and mobile apps
MDM enrollment/management via Microsoft Intune or other MDM
Microsoft Teams Rooms and video conferencing/meeting room support
Troubleshooting AV/room equipment (displays, cameras, microphones, speakers, collaboration devices)
Onsite hands-and-feet / smart hands support (cable patching, equipment installation, connectivity validation)
Incident and service request management using ServiceNow or equivalent ITSM tool
SLA-driven ticket handling and timely resolution
Asset and CMDB record maintenance
Preferred
Nice to Have
Executive/VIP support for meetings
Site audits participation
Technology refresh/project support
Operational improvement/continuous improvement initiatives
Support for infrastructure moves/adds/changes (MAC)
Experience with other MDM solutions (non-Intune)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Onsite IT Support Engineer (Windows/M365/Intune, Meeting Rooms)
One page, about two minutes. We only ask for what we actually need to have a first conversation.