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TRCD-26-06683
New Relic Observability Architect
This is a hands-on New Relic Observability Architect role owning enterprise observability design, implementation, administration, and L3 production support across applications and infrastructure. Candidates need practical experience configuring New Relic APM, Infrastructure, Logs, Alerts, Dashboards, and NRQL, as well as resolving complex telemetry and alerting issues. The role also requires architecture and delivery ownership, HLD/LLD documentation, platform governance, and experience with observability concepts such as metrics, logs, traces, SLIs, and SLOs. The description asks for 8+ years in infrastructure, monitoring, or observability; the structured input specifies an 8–10 year experience band. This is a contract role in India; work mode is not specified, and advanced capabilities such as anomaly detection and automation are useful areas of exposure.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 8 years and Maximum 10 years
Role overview
Why This Role Matters.
This is a hands-on New Relic Observability Architect role owning enterprise observability design, implementation, administration, and L3 production support across applications and infrastructure. Candidates need practical experience configuring New Relic APM, Infrastructure, Logs, Alerts, Dashboards, and NRQL, as well as resolving complex telemetry and alerting issues. The role also requires architecture and delivery ownership, HLD/LLD documentation, platform governance, and experience with observability concepts such as metrics, logs, traces, SLIs, and SLOs. The description asks for 8+ years in infrastructure, monitoring, or observability; the structured input specifies an 8–10 year experience band. This is a contract role in India; work mode is not specified, and advanced capabilities such as anomaly detection and automation are useful areas of exposure.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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L3 Support & RCA: Own complex issues (agent failures, missing telemetry, ingestion, query performance, alerting gaps); troubleshoot source → agent → ingestion → visualisation; support major incidents; document root causes, permanent fixes and runbooks.
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Governance & Standardisation: Define best practices for onboarding, alert configuration and log ingestion; ensure consistency across environments; maintain architecture documents, configuration baselines and runbooks; govern design reviews, access and changes.
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Onboarding & Coverage: Onboard servers, applications and infrastructure with validated agents, telemetry, dashboards and alerts; track coverage and close monitoring gaps.
05
License & Usage Management: Monitor data ingestion, license consumption and available capacity; optimise telemetry to avoid overconsumption while preserving diagnostic coverage.
06
Cross-Team Collaboration: Translate requirements into practical designs; guide teams on instrumentation and adoption; provide knowledge transfer and documented handover to support teams.
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Continuous Improvement: Adopt advanced capabilities (AI-based alerting, anomaly detection, distributed tracing, advanced dashboards) and automate repeatable onboarding and administration tasks to drive observability maturity
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
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New Relic
Required
02
New Relic APM
Required
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New Relic Infrastructure
Required
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New Relic Logs
Required
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New Relic Alerts
Required
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New Relic Dashboards
Required
07
NRQL
Required
08
observability
Required
09
telemetry
Required
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metrics
Required
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logs
Required
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traces
Required
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distributed tracing
Required
14
SLI
Required
15
SLO
Required
16
agents
Required
17
instrumentation
Required
18
integrations
Required
19
log ingestion
Required
20
API keys
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Hands-on New Relic solution design, implementation, administration, and L3 support
New Relic APM, Infrastructure, Logs, Alerts, and Dashboards configuration and troubleshooting
NRQL query development and optimisation for dashboards, alerts, and diagnostics
Observability fundamentals: metrics, logs, traces, SLIs, SLOs, distributed systems, and application dependencies
Agent deployment, instrumentation, integrations, log ingestion, and telemetry-gap troubleshooting
New Relic platform administration, including accounts, user access, roles, API keys, and agent configuration lifecycle
Enterprise observability architecture and delivery ownership, including HLD/LLD authoring and technical trade-offs
Complex production troubleshooting, L3 support, incident support, and root-cause analysis
Governance and standardisation for onboarding, alert configuration, log ingestion, access, and change management
Reusable standards and automation of repeatable observability administration or onboarding tasks
Preferred
Nice to Have
AI-based alerting and anomaly detection
Advanced dashboards and distributed tracing capabilities
Telemetry and license-consumption optimisation
Knowledge transfer and documented handover to support teams
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
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