TRCI-26-05465
Microsoft 365 (Exchange Online & Entra ID) L3 Support / Migration Engineer
Contract role in Brussels for a senior Microsoft 365 engineer providing advanced (Level 3) operational support and technical expertise across Exchange Online and Microsoft Entra ID, with a strong focus on Microsoft 365 tenant migrations, integrations and carve-outs. The engineer acts as a technical reference for collaboration services, performs complex troubleshooting and root cause analysis, supports mailbox lifecycle and mail flow/authentication topics, produces runbooks/procedures, and drives automation/industrialisation (PowerShell) while aligning with internal standards and working with architecture, cybersecurity, identity and operations teams.
Position summary
- Location
- Belgium
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 7 years and Maximum 10 years
Role overview
Why This Role Matters.
Contract role in Brussels for a senior Microsoft 365 engineer providing advanced (Level 3) operational support and technical expertise across Exchange Online and Microsoft Entra ID, with a strong focus on Microsoft 365 tenant migrations, integrations and carve-outs. The engineer acts as a technical reference for collaboration services, performs complex troubleshooting and root cause analysis, supports mailbox lifecycle and mail flow/authentication topics, produces runbooks/procedures, and drives automation/industrialisation (PowerShell) while aligning with internal standards and working with architecture, cybersecurity, identity and operations teams.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Act as a technical reference within the One Collaboration team, supporting operational teams, local ITs and Group entities while ensuring alignment with ENGIE standards and operational practices.
Provide Level 3 support for complex incidents and requests related to Exchange Online, Entra ID and Microsoft 365 services.
Support operational teams with advanced troubleshooting, root cause analysis and escalation management.
Contribute to service quality improvement, knowledge management and operational governance.
Provide expert knowledge on Exchange Online, Entra ID, identity integrations and Microsoft 365 administration.
Contribute to tenant migrations, carve-outs and integration projects, including assessment, preparation, execution and stabilisation activities.
Support mailbox lifecycle management, mail flow, permissions, authentication and identity-related topics.
Collaborate with architecture, cybersecurity, identity and operational teams on complex technical subjects.
Produce and maintain technical procedures, specifications, runbooks and operational documentation.
Standardise recurring activities and promote best practices across the organisation.
Follow Microsoft roadmap evolutions and assess their operational impact on ENGIE services.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
Microsoft 365
M365
Exchange Online
EXO
Microsoft Entra ID
Entra ID
Azure AD
AAD
Identity management
App registrations
OAuth
OpenID Connect
SAML
Conditional Access
Mail flow
Exchange transport rules
MX
SPF
DKIM
DMARC
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Exchange Online administration and troubleshooting (hands-on, L3)
Microsoft Entra ID (Azure AD) advanced knowledge (identity management, app registrations, permissions)
Microsoft 365 administration
Microsoft 365 migrations (tenant migration/integration, carve-outs)
Advanced troubleshooting, root cause analysis, escalation management
Mail flow, mailbox lifecycle management, permissions
Authentication and identity integrations
PowerShell scripting and automation for Microsoft administration
Technical documentation (procedures, runbooks, specifications)
ITSM process familiarity (incident/request/problem)
Fluent English (written and spoken)
Preferred
Nice to Have
ServiceNow familiarity
Microsoft 365 security/governance/compliance understanding
Relevant Microsoft certifications (e.g., Microsoft 365, Entra/Identity)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Microsoft 365 (Exchange Online & Entra ID) L3 Support / Migration Engineer
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