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TRPI-26-06326
IT Support engineer
This permanent IT Support Engineer role provides on-site support for end users and IT infrastructure, including computers, printers, network equipment, servers, and access. The core requirements are 3–5 years of IT infrastructure or field support experience, a relevant bachelor’s degree, and practical knowledge of Windows, Active Directory, networking, endpoint security, ticketing, and remote support tools. The work also includes equipment setup, troubleshooting, patching, documentation, vendor coordination, and site upgrades; CompTIA A+, Network+, or Azure Fundamentals certifications are advantageous rather than required. The role is based in Agoncillo, with on-site support and travel between sites; no country or additional work arrangement is specified. The structured title, experience range, and permanent employment type align with the description, while the description does not specify a particular industry or product team.
Position summary
- Location
- Spain
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 3 years and Maximum 5 years
Role overview
Why This Role Matters.
This permanent IT Support Engineer role provides on-site support for end users and IT infrastructure, including computers, printers, network equipment, servers, and access. The core requirements are 3–5 years of IT infrastructure or field support experience, a relevant bachelor’s degree, and practical knowledge of Windows, Active Directory, networking, endpoint security, ticketing, and remote support tools. The work also includes equipment setup, troubleshooting, patching, documentation, vendor coordination, and site upgrades; CompTIA A+, Network+, or Azure Fundamentals certifications are advantageous rather than required. The role is based in Agoncillo, with on-site support and travel between sites; no country or additional work arrangement is specified. The structured title, experience range, and permanent employment type align with the description, while the description does not specify a particular industry or product team.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Install, configure, and maintain hardware and software systems.
03
Troubleshoot and resolve technical issues related to infrastructure, connectivity, and user access.
04
Perform routine checks, patching, and updates on servers and network components.
05
Support LAN/WAN infrastructure, including switches, routers, and wireless access points.
06
Coordinate with vendors for hardware repairs and replacements.
07
Assist in onboarding/offboarding activities including device provisioning and access setup.
08
Maintain accurate documentation of assets, incidents, and service requests.
09
Ensure compliance with IT policies, security standards, and data protection protocols.
10
Participate in infrastructure upgrade projects and site rollouts.
11
Escalate unresolved issues to higher-level support or specialized teams.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Windows OS
Required
02
Microsoft Windows
Required
03
Active Directory
Required
04
AD
Required
05
LAN
Required
06
WAN
Required
07
TCP/IP
Required
08
network switches
Required
09
routers
Required
10
wireless access points
Required
11
Wi-Fi
Required
12
endpoint security
Required
13
endpoint protection
Required
14
patch management
Required
15
software updates
Required
16
hardware support
Required
17
desktop support
Required
18
laptop support
Required
19
printer support
Required
20
server maintenance
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
3–5 years of experience in IT infrastructure or field support
Bachelor’s degree in Computer Science, Information Technology, or a related field
Install, configure, and maintain IT hardware and software
Windows operating system support
Active Directory and user access support
Networking fundamentals and LAN/WAN support, including switches, routers, and wireless access points
Troubleshooting infrastructure, connectivity, and user-access issues
Endpoint security, routine checks, patching, and updates
Experience with ticketing systems and remote support tools
Maintain accurate asset, incident, and service-request documentation
Customer service, communication, and problem-solving skills
Ability to travel between sites and work independently
Preferred
Nice to Have
CompTIA A+ certification
CompTIA Network+ certification
Microsoft Certified: Azure Fundamentals
Experience with ServiceNow or a similar ticketing system
Experience participating in infrastructure upgrades or site rollouts
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for IT Support engineer
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