01
TRCI-26-04130
IT Service Desk / Desktop Support Engineer
Contract IT Service Desk / Desktop Support Engineer (2–4 years) to provide end-user support for Windows desktops/laptops, troubleshoot hardware/software issues, handle tickets and escalations, and support common enterprise tools (Microsoft 365, Active Directory, networking basics). Role is based in Sweden and focuses on responsive incident/request handling and strong desktop troubleshooting.
Position summary
- Location
- Sweden
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 2 years and Maximum 4 years
Role overview
Why This Role Matters.
Contract IT Service Desk / Desktop Support Engineer (2–4 years) to provide end-user support for Windows desktops/laptops, troubleshoot hardware/software issues, handle tickets and escalations, and support common enterprise tools (Microsoft 365, Active Directory, networking basics). Role is based in Sweden and focuses on responsive incident/request handling and strong desktop troubleshooting.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Service Desk
Required
02
Helpdesk
Required
03
Desktop Support
Required
04
Windows 10
Required
05
Windows 11
Required
06
Microsoft 365
Required
07
Office 365
Required
08
Outlook
Required
09
Teams
Required
10
OneDrive
Required
11
Active Directory
Required
12
Azure AD
Required
13
Entra ID
Required
14
Intune
Required
15
SCCM
Required
16
MECM
Required
17
VPN
Required
18
DNS
Required
19
DHCP
Required
20
TCP/IP
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
IT service desk / helpdesk support
Desktop support (Windows endpoints)
Ticketing system usage (incident/request management)
Windows OS troubleshooting (Windows 10/11)
Hardware troubleshooting (laptops/desktops/peripherals)
Microsoft 365 / Office troubleshooting (Outlook/Teams/OneDrive)
Active Directory basics (users, groups, password resets)
Basic networking troubleshooting (DNS, DHCP, IP, Wi-Fi/VPN basics)
Remote support tools usage
Preferred
Nice to Have
Intune / endpoint management basics
SCCM / MECM basics
Azure AD / Entra ID basics
ITIL fundamentals
macOS support
Printer/server print queue troubleshooting
PowerShell basics for support tasks
Knowledge base / documentation
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for IT Service Desk / Desktop Support Engineer
One page, about two minutes. We only ask for what we actually need to have a first conversation.