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TRCI-26-05385
IT Change Manager (ITIL)
Contract IT Change Manager to own and drive the end-to-end Change Management process in a live environment. The role focuses on logging and progressing change requests, ensuring impact statements and risk assessments are completed, prioritising by severity, securing appropriate approvals, and communicating planned changes to customers and stakeholders. You will act as a Change Management SME, manage risks/issues through deployment, and continuously improve the change process while building strong relationships with operational leads, service managers, project/programme managers, customers, and suppliers.
Position summary
- Location
- United Kingdom
- Workplace
- Remote
- Employment
- Contract
- Experience
- Minimum 4 years and Maximum 6 years
Role overview
Why This Role Matters.
Contract IT Change Manager to own and drive the end-to-end Change Management process in a live environment. The role focuses on logging and progressing change requests, ensuring impact statements and risk assessments are completed, prioritising by severity, securing appropriate approvals, and communicating planned changes to customers and stakeholders. You will act as a Change Management SME, manage risks/issues through deployment, and continuously improve the change process while building strong relationships with operational leads, service managers, project/programme managers, customers, and suppliers.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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ITIL v4 Foundation certificate is desired
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Organised and delivery focused, strong planning skills, effective time-management
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Ability to interpret, analyse and present appropriate data to all organisational levels
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Proven ability to build and maintain relationships with key stakeholders, both internally and externally, through strong communication
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
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ITIL
Required
02
ITIL v4
Required
03
Change Management
Required
04
Change Enablement
Required
05
Change Request
Required
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CAB
Required
07
Change Advisory Board
Required
08
Impact Assessment
Required
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Risk Assessment
Required
10
Severity
Required
11
Urgency
Required
12
Live environment
Required
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Production
Required
14
Stakeholder Management
Required
15
Service Management
Required
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Service Manager
Required
17
Operational Leads
Required
18
Programme Manager
Required
19
Project Manager
Required
20
Process Improvement
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
IT change management (process ownership and execution)
Understanding of change management methodology and principles (ITIL or similar)
Change logging and tracking (change requests lifecycle)
Impact assessment and accurate impact statements
Risk assessment for changes
Change prioritisation and severity/urgency classification
Change approval governance (CAB/appropriate approvers)
Stakeholder communication of planned changes
Risk and issue identification, escalation, and management during deployment
Process improvement / ways of working (simplification)
Organisation, planning, and time management
Ability to interpret, analyse, and present data to different organisational levels
Relationship management with internal/external stakeholders
Preferred
Nice to Have
ITIL v4 Foundation certification
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for IT Change Manager (ITIL)
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