01
TRPD-26-04905
IT Account Manager / Key Account Manager (Revenue Growth - Products & Services)
Senior account management role responsible for protecting and growing revenue across IT hardware, peripherals, software solutions, and IT services. The position owns monthly/quarterly/annual targets, drives cross-sell and up-sell, partners with OEM account managers to build winning strategies, and leads business planning and forecasting across revenue, order booking, churn, billing, collections, and bad debt. The role also coordinates with internal teams for pricing/tariff alignment, order fulfillment, issue resolution, and ensures service delivery meets agreed SLA/MSA while maintaining an up-to-date account dossier and compliance with organizational processes.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 10 years and Maximum 15 years
Role overview
Why This Role Matters.
Senior account management role responsible for protecting and growing revenue across IT hardware, peripherals, software solutions, and IT services. The position owns monthly/quarterly/annual targets, drives cross-sell and up-sell, partners with OEM account managers to build winning strategies, and leads business planning and forecasting across revenue, order booking, churn, billing, collections, and bad debt. The role also coordinates with internal teams for pricing/tariff alignment, order fulfillment, issue resolution, and ensures service delivery meets agreed SLA/MSA while maintaining an up-to-date account dossier and compliance with organizational processes.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision.
03
Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions.
04
Seeding New Products & Services - Cross Selling & Up selling - to enhance overall revenue
05
Work closely with OEM Account Managers in designated accounts and workout winning strategy.
06
Business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.
07
Coordination with Other teams for same account across teams to ensure sync in terms of tariff offering, other circle acquisitions, Order fulfilment, Issues Resolution & various other day to day activities
08
Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA
09
Facilitating Collections Team to ensure timely payments and reduction in bad debts
10
Manages detailed Account dossier and update periodically.
11
Adhere and comply to all processes and systems of organization.
12
Encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
IT hardware
Required
02
peripherals
Required
03
IT services
Required
04
software solutions
Required
05
SLA
Required
06
MSA
Required
07
service delivery
Required
08
service assurance
Required
09
order fulfillment
Required
10
billing
Required
11
collections
Required
12
bad debt
Required
13
churn
Required
14
forecasting
Required
15
order booking
Required
16
cross-sell
Required
17
up-sell
Required
18
tariff
Required
19
pricing
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Key account management (enterprise accounts)
Revenue growth ownership (monthly/quarterly/annual targets)
Cross-sell and up-sell of IT products and services
Business planning and sales forecasting (revenue/order booking/billing/collections)
Commercial management: collections follow-up and bad debt reduction
Stakeholder management and cross-functional coordination (delivery/assurance/fulfillment)
SLA/MSA understanding and monitoring service delivery vs. commitments
Competitive defense / revenue protection (pricing pressure, tariff revisions)
Account documentation management (account dossier)
Preferred
Nice to Have
Experience working with OEM account managers / OEM ecosystem
Knowledge of churn and net additions metrics (telecom-style KPIs)
Exposure to IT hardware/peripherals distribution or enterprise procurement cycles
Familiarity with service assurance processes and escalation management
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for IT Account Manager / Key Account Manager (Revenue Growth - Products & Services)
One page, about two minutes. We only ask for what we actually need to have a first conversation.