01
TRCI-26-05411
IAM Operations / L2 Support Engineer (Okta, IGA, AD, CyberArk)
Contract role in Brussels within an Identity & Access Operations team providing Level 2 support for IAM services. The engineer will lead incident escalations and handle catalog requests related to Okta authentication/authorization and identity governance, including application integrations using OIDC/SAML/OAuth2. The role also covers platform monitoring, operational management (compliance, patching, routine changes), and maintaining KB/SOP documentation to support L1 teams and operations.
Position summary
- Location
- Belgium
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 6 years and Maximum 7 years
Role overview
Why This Role Matters.
Contract role in Brussels within an Identity & Access Operations team providing Level 2 support for IAM services. The engineer will lead incident escalations and handle catalog requests related to Okta authentication/authorization and identity governance, including application integrations using OIDC/SAML/OAuth2. The role also covers platform monitoring, operational management (compliance, patching, routine changes), and maintaining KB/SOP documentation to support L1 teams and operations.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Handle Catalog Requests (user mobility, OKTA application integration via OIDC, SAML, OAuth2)
03
Assist entity points of contact (processes, tools, training, etc.)
04
Keep Knowledge Base (KB) articles up to date for L1 support teams
05
Keep Standard Operating Procedures (SOPs) up to date for the Operations team
06
Skills+ Experience requirements
07
Rigor (adherence to the Service Agreement, prioritization, vigilance regarding escalation)
08
5 years < x <= 8 years
09
IAM Support (SLA compliance, prioritization, end-to-end incident troubleshooting, user support)
10
Authentication solutions and processes (OKTA)
11
English (international team)
12
3 years< x <= 5 years
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Okta
Required
02
Okta Identity Governance
Required
03
OIG
Required
04
SAML
Required
05
OAuth2
Required
06
OIDC
Required
07
OpenID Connect
Required
08
SSO
Required
09
MFA
Required
10
Active Directory
Required
11
AD
Required
12
Windows Server
Required
13
CyberArk
Required
14
PAM
Required
15
Privileged Access Management
Required
16
Saviynt
Required
17
Wallix
Required
18
DigiCert
Required
19
PKI
Required
20
Certificates
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Level 2 IAM support (incident troubleshooting, escalations, SLA compliance, prioritization)
Okta authentication/authorization (SSO, MFA concepts, troubleshooting)
Okta Identity Governance (OIG) / identity governance processes
Application integration with Okta using OIDC, SAML, OAuth2
Active Directory (authentication, group membership/delegation)
CyberArk (PAM / bastion) operations/support
Platform monitoring and operations management (routine changes, patching, compliance)
Documentation maintenance (KB articles, SOPs)
English (international team)
User assistance / internal technical training (pedagogy)
Preferred
Nice to Have
Saviynt (identity governance)
Windows Server administration (as it relates to AD/IAM)
Wallix (bastion/PAM)
DigiCert / certificate management (PKI)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for IAM Operations / L2 Support Engineer (Okta, IGA, AD, CyberArk)
One page, about two minutes. We only ask for what we actually need to have a first conversation.