TRCI-26-04775
HR IT Service Delivery / People Platform Analyst (Contract)
Primary contact for HR business users and external IT vendors, responsible for ensuring HR/People Platform service delivery, resolving issues, and coordinating enhancements/changes. The role gathers and translates HR business requirements into IT solutions, drives continuous improvement of HR processes and platform services, and supports change coordination across stakeholders in a Stockholm-based contract assignment.
Position summary
- Location
- Sweden
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 6 years and Maximum 8 years
Role overview
Why This Role Matters.
Primary contact for HR business users and external IT vendors, responsible for ensuring HR/People Platform service delivery, resolving issues, and coordinating enhancements/changes. The role gathers and translates HR business requirements into IT solutions, drives continuous improvement of HR processes and platform services, and supports change coordination across stakeholders in a Stockholm-based contract assignment.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
People Platform
Service Delivery
ITIL
Incident Management
Problem Management
Change Management
Requirements Gathering
UAT
SLA
Vendor Management
Process Improvement
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
HRIS / People Platform support (service delivery and issue resolution)
Business requirements gathering and translation into IT solutions
Stakeholder management (HR business users and IT vendors)
Change/enhancement coordination (planning, prioritization, follow-up)
Continuous improvement of HR processes and platform services
Incident/problem management fundamentals (triage, escalation, root cause follow-up)
Preferred
Nice to Have
ITIL knowledge (incident, problem, change management)
Vendor/SLA management
Process mapping/documentation (e.g., BPMN or similar)
Testing/UAT coordination and release readiness
Reporting/metrics for service performance (KPIs)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for HR IT Service Delivery / People Platform Analyst (Contract)
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