01
TRPD-26-04691
Executive/VIP IT Support Engineer (M365, Windows, AD, Teams/VC)
Hire a 5–8 years permanent Executive/VIP Support Engineer in Mumbai to deliver white-glove end-user support for senior executives. The role focuses on rapid troubleshooting across Windows endpoints, Active Directory access issues, Microsoft 365/Outlook, Teams and video conferencing, plus hands-on executive meeting room support and high-priority escalations to minimize downtime.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 5 years and Maximum 8 years
Role overview
Why This Role Matters.
Hire a 5–8 years permanent Executive/VIP Support Engineer in Mumbai to deliver white-glove end-user support for senior executives. The role focuses on rapid troubleshooting across Windows endpoints, Active Directory access issues, Microsoft 365/Outlook, Teams and video conferencing, plus hands-on executive meeting room support and high-priority escalations to minimize downtime.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Troubleshoot hardware, software, M365, and network issues.
03
Support laptops, desktops, mobile devices, and video conferencing.
04
Manage executive meeting room support.
05
Handle escalations with high priority and minimal downtime.
06
Excellent communication and customer handling.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Windows
Required
02
Active Directory
Required
03
Microsoft 365
Required
04
M365
Required
05
Outlook
Required
06
Microsoft Teams
Required
07
Teams Rooms
Required
08
Video Conferencing
Required
09
Meeting Room Support
Required
10
Laptop Support
Required
11
Desktop Support
Required
12
Mobile Device Support
Required
13
Network Troubleshooting
Required
14
VIP Support
Required
15
Executive Support
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
White-glove/VIP executive support
Windows OS troubleshooting (laptops/desktops)
Active Directory (user accounts, password resets, group membership, access issues)
Microsoft 365 support
Outlook troubleshooting
Microsoft Teams support
Video conferencing support (endpoints/rooms)
Network troubleshooting basics (connectivity, Wi-Fi/VPN/DNS basics)
Hardware and software troubleshooting
Executive meeting room support
Excellent communication and customer handling
Escalation handling with high priority and minimal downtime
Preferred
Nice to Have
Mobile device support (iOS/Android)
Meeting room/AV troubleshooting (audio/video peripherals)
ITSM/ticketing tools (incident management)
Remote support tools
Basic security hygiene (MFA, account lockouts)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Executive/VIP IT Support Engineer (M365, Windows, AD, Teams/VC)
One page, about two minutes. We only ask for what we actually need to have a first conversation.