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TRCI-26-04128
Digital Workplace Operations & Project Manager (Mobile Telephony / ITSM / Support Outsourcing)
Contract role in Paris (occasional remote) for an experienced Digital Workplace consultant to run cross-functional operational projects (moves, tool deployments, fleet renewal) while also supporting day-to-day run management for workplace and mobile telephony services. The consultant will lead tenders/renewals and transitions for outsourced support and mobile telephony providers, set up governance, modernize ITSM processes, and deliver dashboards, reporting, audits, and requirements/acceptance documentation. Strong experience in hybrid run/project environments, vendor governance, and Microsoft 365 workplace ecosystem is essential.
Position summary
- Location
- France
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 10 years
Role overview
Why This Role Matters.
Contract role in Paris (occasional remote) for an experienced Digital Workplace consultant to run cross-functional operational projects (moves, tool deployments, fleet renewal) while also supporting day-to-day run management for workplace and mobile telephony services. The consultant will lead tenders/renewals and transitions for outsourced support and mobile telephony providers, set up governance, modernize ITSM processes, and deliver dashboards, reporting, audits, and requirements/acceptance documentation. Strong experience in hybrid run/project environments, vendor governance, and Microsoft 365 workplace ecosystem is essential.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Data transmission: management of the data transmission market on video equipment, financial and consumption reporting, audit of services, dashboards, improvement of governance
03
Mobile fleet management tool: scoping study of the renewal project and coordination of the project
04
Management of the mobile phone fleet: management of the continuous renewal plan, implementation of the operating plan of the device management in Intune
05
Operational activity: run management, market governance, continuous improvement plan, process convergence
06
Outsourcing contract for hotline/local support: participation in the tender and the transition
07
Operational management: analysis and framing of needs, implementation of services, summaries of activities, audits (management of equipment, special operations, fleet inventory, removals, etc.)
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Digital Workplace
Required
02
Microsoft 365
Required
03
ITSM
Required
04
Incident Management
Required
05
Request Management
Required
06
Service Desk
Required
07
Hotline Support
Required
08
Proximity Support
Required
09
Outsourcing
Required
10
Vendor Governance
Required
11
RFP
Required
12
Tender
Required
13
Transition
Required
14
Mobile Telephony
Required
15
Mobile Fleet
Required
16
MDM
Required
17
Microsoft Intune
Required
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Dashboards
Required
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Reporting
Required
20
UAT
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Project management in hybrid run/project environments
Operational (run) management for Digital Workplace / end-user support services
Vendor management: contract governance and service provider management
Calls for tenders (RFP/RFQ) management and transition planning
ITSM processes: requirements definition and UAT/acceptance
Incident/request management tools for end-user support outsourcing operations
Digital Workplace ecosystem knowledge: workstations, mobile telephony, collaborative tools
Microsoft 365 (desktop environment and collaboration tools)
Dashboarding and reporting (financial/consumption/activity)
Change management
Priority management
Preferred
Nice to Have
Microsoft Intune (device management)
Mobile fleet management tools (renewal/scoping)
Telecom expense management / consumption analysis
Audit planning and execution for support operations (inventory, removals, special ops)
Data transmission services management for video equipment
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Digital Workplace Operations & Project Manager (Mobile Telephony / ITSM / Support Outsourcing)
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