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TRPD-26-04874
CRM / Customer Relationship Management Executive (Interior Projects)
Permanent CRM/customer coordination role based in Bengaluru for an interior/living-space/interior design company. The person will own customer communication across the interior project lifecycle—handling queries and concerns, coordinating with internal teams for execution, tracking requests/issues, and providing regular follow-ups on timelines to ensure a smooth customer experience. Requires 3–10 years overall experience and prior CRM experience specifically within the interior/interior design/living-space industry.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 3 years and Maximum 10 years
Role overview
Why This Role Matters.
Permanent CRM/customer coordination role based in Bengaluru for an interior/living-space/interior design company. The person will own customer communication across the interior project lifecycle—handling queries and concerns, coordinating with internal teams for execution, tracking requests/issues, and providing regular follow-ups on timelines to ensure a smooth customer experience. Requires 3–10 years overall experience and prior CRM experience specifically within the interior/interior design/living-space industry.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
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Understand and address customer queries, concerns, and requests promptly.
03
Coordinate with internal teams to ensure smooth execution of customer requirements.
04
Maintain regular follow-ups with customers on project updates and timelines.
05
Track customer requests, updates, and issues and ensure timely resolution.
06
Ensure a positive and smooth customer experience throughout the project.
07
Experience as a CRM professional in an interior, living-space or interior design company — mandatory.
08
Good communication and customer-handling skills.
09
Candidates with relevant interior industry CRM experience will be strongly preferred.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
CRM
Required
02
customer relationship management
Required
03
customer support
Required
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customer experience
Required
05
ticketing
Required
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issue tracking
Required
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customer communication
Required
08
project coordination
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
CRM experience in an interior/living-space/interior design company
Customer coordination and stakeholder communication
Customer query/concern handling and issue resolution tracking
Cross-functional coordination with internal teams
Follow-ups on project updates and timelines
Customer experience management
Strong verbal and written communication
Preferred
Nice to Have
Experience in interior industry CRM (strong preference)
Customer request tracking and documentation discipline
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for CRM / Customer Relationship Management Executive (Interior Projects)
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