01
TRCD-26-06900
Business Analyst - Process Transformation
This contract role supports end-to-end operational process discovery, documentation, and transformation, with a practical focus on detailed process work rather than high-level strategy alone. The key requirements are process mapping and discovery, strong Microsoft Visio and Excel skills, clear process documentation, stakeholder communication, and analytical rigour. Experience with shipping, logistics, freight forwarding, or supply-chain operations, as well as Lean, BPMN, and process-improvement methods, is advantageous rather than mandatory. The structured experience range is 5–10 years, and the stated location is Mumbai; the work mode is not specified. The supplied title is “Business Analyst - Process Transformation,” while the description also calls the role “Business Process Analyst.”
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 5 years and Maximum 10 years
Role overview
Why This Role Matters.
This contract role supports end-to-end operational process discovery, documentation, and transformation, with a practical focus on detailed process work rather than high-level strategy alone. The key requirements are process mapping and discovery, strong Microsoft Visio and Excel skills, clear process documentation, stakeholder communication, and analytical rigour. Experience with shipping, logistics, freight forwarding, or supply-chain operations, as well as Lean, BPMN, and process-improvement methods, is advantageous rather than mandatory. The structured experience range is 5–10 years, and the stated location is Mumbai; the work mode is not specified. The supplied title is “Business Analyst - Process Transformation,” while the description also calls the role “Business Process Analyst.”
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Document process triggers, activities, roles, handoffs, systems, inputs, outputs, decision points, business rules, controls, and exceptions.
03
Create detailed AS-IS process maps using Microsoft Visio, including swimlanes and decision flows where relevant.
04
Support the design and documentation of TO-BE processes aligned with agreed improvement opportunities.
05
Validate process maps and documentation with SMEs and incorporate feedback accurately.
06
Prepare structured supporting documents such as process narratives, SOPs, work instructions, business-rule logs, and issue or opportunity registers.
07
Use Microsoft Excel to organise, analyse, and summarise operational or process data.
08
Identify bottlenecks, manual steps, rework, control gaps, and potential standardisation or digitalisation opportunities.
09
Maintain version control and ensure deliverables are complete, consistent, and presentation-ready.
10
Collaborate with business, operations, and transformation stakeholders and communicate progress, dependencies, and open questions clearly.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Microsoft Visio
Required
02
Visio
Required
03
Microsoft Excel
Required
04
Excel
Required
05
PivotTables
Required
06
Excel formulas
Required
07
Excel lookups
Required
08
data cleansing
Required
09
AS-IS process maps
Required
10
TO-BE process maps
Required
11
swimlane diagrams
Required
12
process flows
Required
13
decision flows
Required
14
BPMN
Required
15
process narratives
Required
16
SOPs
Required
17
work instructions
Required
18
business-rule logs
Required
19
RACI matrices
Required
20
decision tables
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Business process mapping, including detailed AS-IS and TO-BE maps, swimlanes, decisions, handoffs, and exceptions
Process discovery and requirements gathering through SME interviews, workshops, and walkthroughs
Microsoft Visio process mapping
Process documentation, including process narratives, business rules, SOPs, and supporting documents
Microsoft Excel and data analysis, including data cleansing, formulas, lookups, and PivotTables
Stakeholder communication with business SMEs and cross-functional stakeholders
Analytical rigour and attention to detail, including identifying gaps and inconsistencies
Preferred
Nice to Have
Exposure to shipping, logistics, freight forwarding, supply-chain, or related operations
Basic knowledge of Lean, continuous improvement, value-stream thinking, and root-cause analysis
Experience supporting process transformation, operational excellence, or digital transformation
Familiarity with BPMN or other process-modelling standards
Experience creating SOPs, work instructions, RACI matrices, decision tables, or requirements documentation
Ability to identify automation, simplification, standardisation, or control-improvement opportunities
Postgraduate qualification in Business, Operations, Supply Chain, or a related field
Lean Six Sigma Yellow Belt, Business Analysis, BPMN, or process-improvement certification
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Business Analyst - Process Transformation
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