01
TRPD-26-05431
Business Analyst (HR & Service Management, Agile/DevOps)
Business Analyst to lead end-to-end analysis across multiple initiatives, capturing and translating business and IT processes into functional requirements, process flows, epics and user stories. The role partners with cross-functional teams through automation delivery (planning, prototyping, testing, training, and support procedures), supports Product Owner/backlog administration, and contributes to change management and readiness/pilots. Requires working knowledge of HR and Service Management processes, strong Agile (Scrum/Kanban/Lean) with exposure to SAFe/Disciplined Agile, awareness of DevOps practices, and a strong focus on operational risk identification, reporting, and controls in a banking change/governance environment.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Full Time
- Experience
- Minimum 3 years and Maximum 10 years
Role overview
Why This Role Matters.
Business Analyst to lead end-to-end analysis across multiple initiatives, capturing and translating business and IT processes into functional requirements, process flows, epics and user stories. The role partners with cross-functional teams through automation delivery (planning, prototyping, testing, training, and support procedures), supports Product Owner/backlog administration, and contributes to change management and readiness/pilots. Requires working knowledge of HR and Service Management processes, strong Agile (Scrum/Kanban/Lean) with exposure to SAFe/Disciplined Agile, awareness of DevOps practices, and a strong focus on operational risk identification, reporting, and controls in a banking change/governance environment.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
Collaborate with cross-functional teams to facilitate planning, gather business requirements, design functional and process flows (including scenario design and flow mapping), prototype, test, deliver training, and define support procedures throughout automation implementation.
03
Capture, analyse, and document business processes, including IT processes.
04
Extend strategic support towards change management activities, such as timeline planning, progress tracking, and stakeholder engagement.
05
Contribute to change initiatives, including training and communications.
06
Take measures for solution implementation, including readiness assessments and pilot activities.
07
Translate business requirements and designs into detailed functional requirements.
08
Gather, clarify, and translate business requirements, and define design options.
09
Provide administrative support to the Product Owner, contribute to the product roadmap, create epics, write user stories, and manage the product backlog.
10
Analyse customer journeys and product functionality.
11
Provide guidance on Agile engineering methodologies (e.g., Scrum, Kanban, LEAN), with experience in Disciplined Agile and SAFe frameworks.
12
Understand risk exposure to the bank and support senior colleagues in managing risk
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Business Analysis
Required
02
Functional Requirements
Required
03
Process Mapping
Required
04
As-Is To-Be
Required
05
User Stories
Required
06
Epics
Required
07
Product Backlog
Required
08
Product Owner
Required
09
Agile
Required
10
Scrum
Required
11
Kanban
Required
12
Lean
Required
13
SAFe
Required
14
Disciplined Agile
Required
15
DevOps
Required
16
Design Thinking
Required
17
Change Management
Required
18
Readiness Assessment
Required
19
Pilot
Required
20
Service Management
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Business analysis across projects/programmes/value streams
Requirements elicitation and translation into detailed functional requirements
Business process analysis and documentation (including IT processes)
Process mapping: scenario design, flow mapping; documenting "as-is" and "to-be" processes
Agile ways of working: Scrum, Kanban, Lean
Backlog support: create epics, write user stories, manage product backlog (Product Owner support)
Change management support: planning, progress tracking, stakeholder engagement, training/communications
Automation implementation support: prototyping, testing, training delivery, support procedures, readiness assessments, pilots
Working knowledge of HR and Service Management services/processes
Operational risk awareness: risk identification, reporting, mitigation/controls; adherence to change/governance standards
Strong facilitation and stakeholder management; clear written documentation skills
Experience working with global/distributed teams
Preferred
Nice to Have
Design Thinking methodology exposure
Experience with Disciplined Agile
Experience with SAFe framework
Knowledge of HR business processes (preferred)
Functional skills in one or more HR systems
Knowledge of HR IT transformation process
Use of group process tools and templates (organization-specific)
Customer journey analysis and product functionality analysis
DevOps practices expertise (beyond awareness)
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Business Analyst (HR & Service Management, Agile/DevOps)
One page, about two minutes. We only ask for what we actually need to have a first conversation.