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TRCI-26-05346
Banking Domain Lead / Salesforce Functional SME (KYC/AML & Onboarding)
Senior banking domain SME to lead functional advisory and solution design for a Salesforce/CRM transformation in corporate banking/customer onboarding. The role provides subject matter expertise across KYC/AML, CDD/EDD, risk & compliance workflows, customer servicing operations, and fraud/financial crime processes, translating business requirements into Salesforce-enabled target-state journeys and validating operating models. Requires 10+ years in banking/financial services, strong stakeholder engagement with Ops/Compliance/Financial Crime and delivery teams, and alignment to UK regulatory expectations (FCA, Consumer Duty, UK GDPR, AML, Operational Resilience).
Position summary
- Location
- United Kingdom
- Workplace
- Hybrid
- Employment
- Contract
- Experience
- Minimum 10 years and Maximum 15 years
Role overview
Why This Role Matters.
Senior banking domain SME to lead functional advisory and solution design for a Salesforce/CRM transformation in corporate banking/customer onboarding. The role provides subject matter expertise across KYC/AML, CDD/EDD, risk & compliance workflows, customer servicing operations, and fraud/financial crime processes, translating business requirements into Salesforce-enabled target-state journeys and validating operating models. Requires 10+ years in banking/financial services, strong stakeholder engagement with Ops/Compliance/Financial Crime and delivery teams, and alignment to UK regulatory expectations (FCA, Consumer Duty, UK GDPR, AML, Operational Resilience).
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
02
KYC & AML Processes
03
Risk & Compliance Workflows
04
Customer Due Diligence (CDD)
05
Enhanced Due Diligence (EDD)
06
Customer Servicing Operations
07
Fraud & Financial Crime Processes
08
Translate business requirements into Salesforce-enabled solutions.
09
Validate process designs and operating models.
10
Support definition of target-state customer journeys.
11
Guide configuration and design decisions within Salesforce.
12
Ensure alignment of CRM processes to banking operations.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Salesforce
Required
02
CRM
Required
03
Salesforce Financial Services Cloud
Required
04
FSC
Required
05
Salesforce Service Cloud
Required
06
Agile
Required
07
User stories
Required
08
Acceptance criteria
Required
09
Operating model
Required
10
Target-state customer journeys
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
10+ years banking or financial services domain experience
Subject matter expertise in one or more: corporate banking, corporate customer onboarding, KYC/AML, financial crime, customer servicing operations
KYC & AML processes (including CDD and EDD concepts)
Risk & compliance workflow understanding
Fraud and financial crime process knowledge
Business solution design: translating business requirements into CRM/Salesforce-enabled solutions
Salesforce/CRM transformation programme experience
Salesforce functional advisory (guiding configuration/design decisions, reviewing user stories and acceptance criteria)
Stakeholder management across operations, compliance, financial crime, product owners, BAs, and Salesforce architects/developers
Regulatory alignment knowledge: FCA regulations, Consumer Duty, UK GDPR, AML regulations, operational resilience requirements
Preferred
Nice to Have
Salesforce Financial Services Cloud (FSC)
Salesforce Service Cloud
Digital banking channels
Payments and transaction banking domain knowledge
Process design and optimisation
Agile delivery
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Banking Domain Lead / Salesforce Functional SME (KYC/AML & Onboarding)
One page, about two minutes. We only ask for what we actually need to have a first conversation.