01
TRCI-26-04738
Application Support / Service Delivery Manager (L1/L2) - HIS Domain
Contract role in Germany for a senior (10–12 years) Application Support professional covering L1/L2 support and Service Delivery Management within the HIS (Hospital Information Systems) domain. The role requires strong ITIL v4 knowledge and the ability to operate in German at C1 level, ensuring stable operations, incident/problem handling, and service delivery governance for healthcare IT applications.
Position summary
- Location
- Germany
- Workplace
- Remote
- Employment
- Contract
- Experience
- Minimum 10 years and Maximum 12 years
Role overview
Why This Role Matters.
Contract role in Germany for a senior (10–12 years) Application Support professional covering L1/L2 support and Service Delivery Management within the HIS (Hospital Information Systems) domain. The role requires strong ITIL v4 knowledge and the ability to operate in German at C1 level, ensuring stable operations, incident/problem handling, and service delivery governance for healthcare IT applications.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Application Support
Required
02
L1 Support
Required
03
L2 Support
Required
04
Service Delivery Management
Required
05
ITIL v4
Required
06
Incident Management
Required
07
Problem Management
Required
08
Change Management
Required
09
Service Management
Required
10
HIS
Required
11
Hospital Information System
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Application Support (L1/L2)
Service Delivery Management
HIS domain experience (Hospital Information Systems)
ITIL v4.0 knowledge
German language proficiency (C1)
Preferred
Nice to Have
There are no additional preferred qualifications for this position. If you meet the essential requirements, we encourage you to apply.
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Application Support / Service Delivery Manager (L1/L2) - HIS Domain
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