01
TRCD-26-05426
Amazon Connect Engineer
Contract Amazon Connect Engineer (8–10 years) to design and build AWS cloud contact-center solutions using Amazon Connect with Lex and Lambda, and to deliver enterprise-grade integrations with SSO/AD, CRM, case management, and WFM systems. The role requires strong API-based integration skills, hands-on production implementation experience on public cloud (AWS), and solid SDLC practices including Agile/Scrum, CI/CD, and DevOps.
Position summary
- Location
- India
- Workplace
- On-site
- Employment
- Contract
- Experience
- Minimum 8 years and Maximum 10 years
Role overview
Why This Role Matters.
Contract Amazon Connect Engineer (8–10 years) to design and build AWS cloud contact-center solutions using Amazon Connect with Lex and Lambda, and to deliver enterprise-grade integrations with SSO/AD, CRM, case management, and WFM systems. The role requires strong API-based integration skills, hands-on production implementation experience on public cloud (AWS), and solid SDLC practices including Agile/Scrum, CI/CD, and DevOps.
Your Impact
Deliver Enterprise Value
Help organisations solve complex business problems through modern technology, consulting expertise and measurable outcomes.
Collaboration
Work Across Teams
Collaborate with consultants, architects, engineers and client stakeholders throughout the project lifecycle.
Growth
Learn Continuously
Gain exposure to enterprise technologies, certifications, mentoring and real-world project experience.
Career Path
Grow With Ubique
Build a long-term consulting career with opportunities to take on greater responsibility and leadership over time.
Responsibilities
What You'll Be Doing.
Every role at Ubique contributes directly to solving meaningful business challenges for our clients.
Technology stack
Tools & Technologies.
The platforms and technologies you'll use to build modern, enterprise-grade solutions.
01
Amazon Connect
Required
02
Amazon Lex
Required
03
AWS Lambda
Required
04
AWS
Required
05
SSO
Required
06
Active Directory
Required
07
AD
Required
08
CRM
Required
09
Case management
Required
10
WFM
Required
11
APIs
Required
12
Python
Required
13
Node.js
Required
14
Agile
Required
15
Scrum
Required
16
CI/CD
Required
17
DevOps
Required
18
Cloud DevOps
Required
Requirements
Skills & Experience.
We value curiosity, collaboration and continuous learning. If you don't meet every requirement but believe you can make an impact, we'd still love to hear from you.
Essential
Required Qualifications
Amazon Connect solution development (cloud contact center)
Contact center industry experience
AWS services: Amazon Connect, Amazon Lex, AWS Lambda
Enterprise integrations: SSO and Active Directory (AD)
Integrations with CRM systems
Integrations with case management systems
Integrations with WFM (Workforce Management) systems
Software development/scripting in Python and/or Node.js
API usage and integration (consuming/exposing APIs)
SDLC understanding: Agile, Scrum, CI/CD, DevOps
Hands-on production implementations on public cloud within large enterprises
AWS cloud solution architecture/build/support experience (at least 2 years)
Preferred
Nice to Have
Cloud DevOps practices on AWS
General AWS cloud computing breadth beyond Connect/Lex/Lambda
What you'll gain
More Than Just A Job.
We're committed to helping every team member grow professionally, personally and technically while working on meaningful projects.
Global Exposure
Collaborate with international clients and multicultural teams on enterprise programmes.
Continuous Learning
Expand your expertise through mentoring, certifications and hands-on project experience.
Career Growth
Take ownership, develop leadership skills and grow your consulting career over time.
Flexible Working
Hybrid and remote collaboration designed around trust and delivering exceptional outcomes.
People First
Join a supportive culture where collaboration, respect and long-term relationships come first.
Enterprise Projects
Work on meaningful technology initiatives for leading organisations across industries.
Apply
Apply for Amazon Connect Engineer
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